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- Tasks: Lead compliance in heating services and ensure high customer satisfaction.
- Company: Join Southern Housing, a leading housing provider in the UK.
- Benefits: Enjoy flexible working, career development, and great health benefits.
- Why this job: Make a real difference in people's lives through safe and affordable housing.
- Qualifications: Experience in heating works and team management is essential.
- Other info: Diverse and inclusive culture with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We have a great opportunity for a Compliance Manager to join our dedicated Asset Compliance team. You will take on the role of a Subject Matter Expert within the Asset Compliance Directorate in your key area of responsibility: Heating. You will work with the Head of Service to ensure that we remain legally and regulatorily compliant, keeping fully up to date with changes in legislation, regulation, and best practice - both within the housing sector and beyond.
You will ensure that all formal documentation (such as management plans) is followed and kept current, and that everything we commit to doing is being delivered. You will have financial responsibility for contracts up to £10m per annum and line manage 7 - 8 direct reports. In addition, you will lead on the quality assurance of our heating-related services, ensuring the effective delivery of repairs and appliance replacements while maintaining robust servicing compliance standards.
A key part of the role will be driving high levels of customer satisfaction. You will support your team in delivering safe, high-quality services for our residents and ensuring that our compliance streams operate efficiently, consistently, and with a clear focus on customer experience.
This role is based at one of our main offices in Farringdon, Croydon, Maidstone, or Sittingbourne, working 2 days onsite and 3 days from home.
What you'll need:
- Proven track record of a high level of competency in heating works in a similar environment
- Excellent communication, influencing and negotiation skills
- Experience in managing successful teams and inspiring others to follow
- Ability to work in a pressurised environment, effectively managing workloads and prioritising tasks
- Experience in managing budgets and working with contractors and consultants
- Higher level certificate in Gas Safety Awareness (ACS) or similar (desirable)
- Membership of a relevant professional body e.g., AGSM/ASCP, RICS, CIOB, CIBSE (desirable)
In your supporting statement, it is important that you address how you meet each of the above seven criteria providing real examples.
Closing Date: 22nd of February 2026 (Sunday) at 23:59
Shortlisting Date: from 23rd of February 2026
Interview Date: in-person interviews from the week commencing 2nd of March 2026
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered.
About us:
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity: We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Compliance Manager in City of London employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Compliance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Compliance Manager roles and practice your responses. Make sure to highlight your experience with heating works and managing teams, as these are key areas for this position.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, be ready to share specific examples of how you've driven customer satisfaction and ensured compliance in your previous roles. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Southern Housing.
We think you need these skills to ace Compliance Manager in City of London
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how you meet each of the seven criteria mentioned in the job description. Use real examples from your experience to show us what you've achieved and how it relates to the role.
Show Off Your Communication Skills: As a Compliance Manager, you'll need excellent communication skills. In your application, demonstrate your ability to influence and negotiate by using clear and concise language. This is your chance to impress us with how well you can articulate your thoughts!
Highlight Your Team Management Experience: Since you'll be managing a team, it's important to showcase your experience in leading and inspiring others. Share specific instances where you've successfully managed teams or projects, and how you motivated your colleagues to achieve great results.
Apply Early!: We might close the vacancy early if we get a lot of applications, so don’t wait until the last minute! Get your application in as soon as possible through our website to ensure we can review and consider your application.
How to prepare for a job interview at Southern Housing
✨Know Your Heating Inside Out
As a Compliance Manager, you'll need to demonstrate your expertise in heating works. Brush up on the latest regulations and best practices in the sector. Be ready to discuss specific examples of how you've ensured compliance in previous roles.
✨Showcase Your Leadership Skills
You'll be managing a team, so it's crucial to highlight your experience in leading and inspiring others. Prepare anecdotes that showcase your ability to motivate your team and drive high levels of customer satisfaction.
✨Be Ready for Budget Talk
With financial responsibility for contracts up to £10m, you should be prepared to discuss your experience in budget management. Think of examples where you've successfully managed budgets and worked with contractors to deliver results.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider how you can influence and negotiate effectively, as these skills will be vital in your interactions with stakeholders.
