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- Tasks: Support vulnerable residents to promote independence and develop life skills.
- Company: Join Southern Housing, a leading housing provider dedicated to making a difference.
- Benefits: Enjoy a competitive salary, healthcare plan, flexible working, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: GCSEs in Maths and English, empathy, and a willingness to learn.
The predicted salary is between 22000 - 26000 £ per year.
Fixed term contract for 1 year
Isle of Wight - Newport, Sandown, Shanklin, Ryde.
We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing. In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness.
This is a 1-year fixed term position based out of our different schemes based around the Island in Newport, Sandown, Shanklin, Ryde. Please note, this is a 24/7 hours service and you will be required to undertake sleep-in duties (if applicable) and may be required to be on the On-call rota. This role requires you hold a full UK drivers licence.
What you'll be doing:
- Provide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support plan
- Deliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusion
- Summon professional assistance in the case of an emergency
- Practice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomes
- Deliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomes
- Maintain and develop professional relationships with people who receive a service from us and stakeholders
- Promote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.
- Signpost and access specialist services, as required to meet identified outcomes
- Provide assistance with security of the residents home, and provide support with maintaining a safe living environment
- Follow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and Safety
What you'll have:
- A good level of written and verbal communication skills
- You demonstrate empathy, compassion and patience
- Able to adapt to working environments
- A willingness and ability to train towards an NVQ 2 in Care
- At least 5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and English
- You will need to be willing to obtain underpinning knowledge required to perform the duties of the role.
Closing date: 20th May 2026 at 23:59pm. Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications.
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion and Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Support Worker in Basingstoke employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Southern Housing. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to support work. Think about how you’d promote independence and handle challenging situations. We want to see your passion for helping others!
✨Tip Number 3
Showcase your empathy and communication skills during the interview. Share real-life examples of how you've supported others in the past. This is your chance to shine and demonstrate your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Support Worker in Basingstoke
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Worker role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since good written and verbal communication is key for this role, ensure your application is clear and concise. Don't forget to proofread for any typos or grammatical errors – we want to see your attention to detail!
Demonstrate Empathy and Compassion: In your application, share examples of how you've shown empathy and compassion in past roles. This will help us see your suitability for supporting vulnerable residents and promoting their independence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role there!
How to prepare for a job interview at Southern Housing
✨Know Your Role
Before the interview, make sure you thoroughly understand the Support Worker role and its responsibilities. Familiarise yourself with the principles of housing first and psychologically informed environments, as these are key to the job. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Empathy
As a Support Worker, empathy is crucial. Prepare examples from your past experiences where you've demonstrated compassion and patience. Think about situations where you’ve helped others overcome challenges or supported someone in need, as this will resonate well with the interviewers.
✨Highlight Your Communication Skills
Effective communication is essential in this role. Be ready to discuss how you’ve successfully communicated with diverse groups, whether it’s residents, colleagues, or external stakeholders. You might even want to practice explaining complex ideas simply, as this shows your ability to connect with others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think through potential situations you might face as a Support Worker, such as handling emergencies or promoting independence among residents. Practising your responses can help you feel more confident during the interview.