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- Tasks: Lead compliance in heating services and ensure high customer satisfaction.
- Company: Join Southern Housing, a leading housing provider in the UK.
- Benefits: Enjoy flexible working, healthcare plans, and career development opportunities.
- Why this job: Make a real difference in people's lives through safe and affordable housing.
- Qualifications: Experience in heating works, team management, and budget handling required.
- Other info: Diverse and inclusive workplace with excellent growth potential.
The predicted salary is between 36000 - 60000 £ per year.
We have a great opportunity for a Compliance Manager to join our dedicated Asset Compliance team. You will take on the role of a 'Subject Matter Expert' within the Asset Compliance Directorate in your key area of responsibility: Heating. You will work with the Head of Service to ensure that we remain legally and regulatorily compliant, keeping fully up to date with changes in legislation, regulation, and best practice - both within the housing sector and beyond.
You will ensure that all formal documentation (such as management plans) is followed and kept current, and that everything we commit to doing is being delivered. You will have financial responsibility for contracts up to £10m per annum and line manage 7-8 direct reports. In addition, you will lead on the quality assurance of our heating-related services, ensuring the effective delivery of repairs and appliance replacements while maintaining robust servicing compliance standards. A key part of the role will be driving high levels of customer satisfaction.
You will support your team in delivering safe, high-quality services for our residents and ensuring that our compliance streams operate efficiently, consistently, and with a clear focus on customer experience.
What you'll need:
- Proven track record of a high level of competency in heating works in a similar environment
- Excellent communication, influencing and negotiation skills
- Experience in managing successful teams and inspiring others to follow
- Ability to work in a pressurised environment, effectively managing workloads and prioritising tasks
- Experience in managing budgets and working with contractors and consultants
- Higher level certificate in Gas Safety Awareness (ACS) or similar (desirable)
- Membership of a relevant professional body e.g., AGSM/ASCP, RICS, CIOB, CIBSE (desirable)
In your supporting statement, it is important that you address how you meet each of the above seven criteria providing real examples.
Closing Date: 22nd of February 2026 (Sunday) at 23:59
Shortlisting Date: from 23rd of February 2026
Interview Date: in-person interviews from the week commencing 2nd of March 2026
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered.
About us: At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
Inclusion & Diversity: We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.
Compliance Manager in Alton employer: Southern Housing
Contact Detail:
Southern Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager in Alton
✨Tip Number 1
Get to know the company inside out! Research Southern Housing, their values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to compliance and heating works. Think about your past experiences and how they align with the role. We want you to feel confident when discussing your skills and achievements.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Compliance Manager in Alton
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to address each of the seven criteria mentioned in the job description. Use real examples from your experience that showcase how you meet these requirements. This is your chance to shine, so don’t hold back!
Showcase Your Communication Skills: As a Compliance Manager, strong communication is key. In your application, highlight instances where you've effectively communicated with teams or stakeholders. This will demonstrate your ability to influence and negotiate, which is crucial for the role.
Highlight Your Team Management Experience: Since you'll be managing a team, it's important to show off your leadership skills. Share examples of how you've inspired and managed teams in the past, especially in high-pressure situations. We want to see how you can motivate others!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications, so get yours in as soon as possible. Plus, applying early gives us more time to review your fantastic application!
How to prepare for a job interview at Southern Housing
✨Know Your Compliance Stuff
Make sure you brush up on the latest legislation and regulations related to heating compliance. Being able to discuss recent changes and how they impact the role will show that you're not just a candidate, but a true subject matter expert.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to inspire others and maintain high levels of customer satisfaction, as this is crucial for the role. Think about specific challenges you faced and how you overcame them.
✨Budget Management Know-How
Since you'll be handling contracts worth up to £10m, be ready to discuss your experience with budget management. Bring concrete examples of how you've effectively managed finances in previous roles, especially when working with contractors and consultants.
✨Tailor Your Supporting Statement
When writing your supporting statement, directly address each of the seven criteria mentioned in the job description. Use real-life examples to demonstrate how you meet these requirements, making it clear why you're the perfect fit for the Compliance Manager position.
