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For Companies At a Glance
- Tasks: Support residents in Independent Living Sheltered Schemes and ensure their safety.
- Company: Join Southern Housing, a community-focused organisation making a real difference in people's lives.
- Benefits: Enjoy flexible working hours and the chance to impact your community positively.
- Why this job: Be part of a dynamic team that values exceptional customer care and collaboration.
- Qualifications: Must have a full clean UK driving licence and excellent customer service skills.
- Other info: This is a part-time role (16 hours) with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Muriel Matters House, Hastings TN34 3UY
The role
Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the Hastings and East Sussex area. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes.
Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Hastings, Sussex.
To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure.
If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don’t miss this opportunity to be part of our dynamic team.
Please note, this role is part time (16 hours), permanent.
Scheme Housing Officer employer: Southern Housing Careers
Contact Detail:
Southern Housing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Housing Officer
✨Tip Number 1
Familiarise yourself with the specific needs of older people in your community. Understanding their challenges and preferences will help you demonstrate your commitment to providing exceptional support during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with independent living schemes. Attend local events or join online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Prepare examples from your past experiences that showcase your customer service skills and ability to work under pressure. Be ready to discuss how you've successfully managed challenging situations in a collaborative environment.
✨Tip Number 4
Research Southern Housing and their values. Tailoring your conversation to reflect their mission and demonstrating how your personal values align with theirs can set you apart as a candidate who truly fits their team.
We think you need these skills to ace Scheme Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Scheme Housing Officer position. Tailor your application to highlight how your skills and experiences align with what Southern Housing is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in customer service, working with older people, or in housing support roles. Use specific examples to demonstrate your ability to meet the diverse needs of residents.
Showcase Your Skills: Make sure to showcase your exceptional customer service skills and your ability to work collaboratively under pressure. Provide examples of situations where you've successfully managed challenges or delivered outstanding care.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Southern Housing Careers
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Scheme Housing Officer. Be prepared to discuss how your skills and experiences align with the needs of the role, especially in supporting independent living for older people.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this position, think of specific examples from your past experiences where you provided outstanding support. Be ready to explain how you handled challenging situations and ensured resident satisfaction.
✨Demonstrate Your Teamwork Abilities
This role requires collaboration under pressure, so be prepared to share instances where you successfully worked as part of a team. Highlight your ability to communicate effectively and contribute positively to group dynamics.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, the challenges faced in the role, or the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
