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- Tasks: Support the hire desk team and manage rental admin duties while delivering excellent customer service.
- Company: Leading rental company in Aldridge with a focus on customer satisfaction.
- Benefits: Earn £12.26 per hour with a structured work schedule and an hour for lunch.
- Why this job: Join a dynamic team and enhance your customer service skills in a supportive environment.
- Qualifications: Strong communication skills and proficiency in Microsoft Office, especially Excel.
- Other info: Temporary ongoing role with potential for growth and experience in a fast-paced setting.
The predicted salary is between 12 - 16 £ per hour.
A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery.
Key skills include effective communication and proficiency in Microsoft Office, specifically Excel.
This position offers £12.26 per hour and involves working 8 to 5 with an hour lunch break.
Customer Service & Rentals Admin – Office Support employer: Southern Homes of the Carolina
Contact Detail:
Southern Homes of the Carolina Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Rentals Admin – Office Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the rental company in Aldridge. Understanding their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Brush up on your communication skills and be ready to handle common customer queries. Role-playing with a friend can help you feel more confident when it comes to showcasing your customer service abilities.
✨Tip Number 3
Show off your Excel skills! Since proficiency in Microsoft Office is key for this role, make sure you’re comfortable with Excel functions. You could even prepare a quick example of how you've used Excel in past roles to impress your interviewers.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly through StudySmarter. This way, we can keep track of your progress and help you land that customer service admin role!
We think you need these skills to ace Customer Service & Rentals Admin – Office Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant admin skills. We want to see how you can support our hire desk team, so don’t forget to mention your proficiency in Microsoft Office, especially Excel!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for customer service, so let us know how you can ensure excellent service delivery.
Show Off Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've handled customer queries in the past. We want to know how you can keep our customers happy and informed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Southern Homes of the Carolina
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you would handle common customer queries and complaints, as this role is all about ensuring excellent service delivery.
✨Excel Skills Are Key
Since proficiency in Microsoft Excel is a must, make sure you can confidently talk about your experience with it. Prepare to share specific examples of how you've used Excel in previous roles, whether it's for managing data or creating reports.
✨Showcase Your Communication Skills
Effective communication is crucial for this position. Think of examples where you've successfully communicated with customers or team members, and be prepared to demonstrate your ability to listen and respond appropriately during the interview.
✨Understand the Company Culture
Research the rental company and its values. Understanding their culture will help you tailor your responses and show that you're a good fit for their team. Plus, it’ll give you some great talking points to impress the interviewers!
