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For Companies At a Glance
- Tasks: Assist customers with inquiries and manage data entry tasks.
- Company: Southern Homes of the Carolina, a supportive and dynamic workplace.
- Benefits: Earn £13.46 per hour with a Monday to Friday schedule.
- Why this job: Kickstart your career in customer service and gain valuable experience.
- Qualifications: No prior experience needed; just a passion for helping others.
- Other info: Temporary role with potential for ongoing opportunities.
Join to apply for the Customer Service Advisor role at Southern Homes of the Carolina
Walsall
8am-4:30pm Monday to Friday
Temporary ongoing
£13.46 per hour
Responsibilities
- Data entry
- Customer service calls to existing customers and occasional cold calling
- Following up quotations
- Assisting the transport office with administration duties
- Updating customers on transport and the progress
Seniority level
- Entry level
Employment type
- Temporary
Job function
- Customer Service
Industries
- Administrative and Support Services
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Customer Service Advisor employer: Southern Homes of the Carolina
Contact Detail:
Southern Homes of the Carolina Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure you know the ins and outs of customer service. Brush up on your communication skills and be ready to showcase how you can handle calls and queries like a pro. We want to see that you can keep customers happy!
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when you're on the phone during the interview. We believe in you!
✨Tip Number 3
Don’t forget to research Southern Homes of the Carolina! Knowing their values and what they stand for will give you an edge. We love candidates who show genuine interest in our company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team. Let’s get you that Customer Service Advisor role!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your data entry and communication abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Advisor position at Southern Homes. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Southern Homes of the Carolina
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you would handle common scenarios, like dealing with difficult customers or managing multiple inquiries at once. This shows that you understand the role and can think on your feet.
✨Familiarise Yourself with Southern Homes
Do a bit of research on Southern Homes and their services. Knowing their values and what they offer will help you tailor your answers and show genuine interest in the company. Plus, it gives you a chance to ask insightful questions during the interview.
✨Practice Data Entry Skills
Since data entry is part of the job, practice typing quickly and accurately. You might be asked about your experience with data management tools, so be prepared to discuss any relevant software you've used in the past.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle a customer call. Practising these scenarios with a friend can help you feel more confident and articulate your thought process clearly.
