At a Glance
- Tasks: Answer calls and manage communications at South West Acute Hospital.
- Company: Join a supportive healthcare team dedicated to service improvement.
- Benefits: Flexible working options, competitive pay, and career development opportunities.
- Other info: Great opportunity for part-time roles and career growth.
- Why this job: Be the voice of the hospital and make a difference in patient care.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 23615 - 25674 £ per year.
Branch: South West Acute Hospital
Location: South West Acute Hospital
Directorate: Planning & Service Improvement
Notes: If you are submitting a manual application, please post it to:
Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR.
Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage.
A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026.
Where a part-time waiting list is required, one part-time waiting list will be created regardless of any specific hours advertised; this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.
Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards.
Flexible Working: We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role.
Successful applicants have the opportunity to request Flexible Working from the 1st day of their employment. A number of Flexible Working provisions are offered by all HSC Organisations; what provisions are available depends on the role being undertaken.
To view the full job description and apply for this position please click the Job Details and apply button below. The page within our job application software will open in a new window. Our help section provides guides and support information to candidates completing the application form.
WHSCT_Telephonist/Switchboard Operator Band 2 in Enniskillen employer: Southern Health and Social Care Trust
At South West Acute Hospital, we pride ourselves on being an excellent employer, offering a supportive work culture that values flexibility and employee well-being. Our commitment to professional growth is evident through various development opportunities, ensuring that our staff can thrive in their roles while contributing to meaningful healthcare services in the community.
Contact Details:
Southern Health and Social Care Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land WHSCT_Telephonist/Switchboard Operator Band 2 in Enniskillen
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research the South West Acute Hospital and understand what a Telephonist/Switchboard Operator does. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! As a Telephonist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with answering calls and directing queries.
✨Tip Number 3
Network like a pro! Connect with current employees at the South West Acute Hospital on LinkedIn. They might give you insider tips or even put in a good word for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the easiest way to ensure your application gets seen. Plus, we’ve got loads of resources to help you ace the process.
We think you need these skills to ace WHSCT_Telephonist/Switchboard Operator Band 2 in Enniskillen
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to match our needs.
Show Off Your Skills:When filling out your application, don’t hold back! Highlight your relevant skills and experiences that make you a great fit for the WHSCT Telephonist/Switchboard Operator role. We want to see what makes you stand out!
Follow the Application Instructions:Make sure you follow all the application instructions carefully. If you’re applying through our website, ensure you complete all sections of the form and double-check for any required documents. We want to make it easy for you!
Don’t Forget to Save Your Work:Before you hit submit, remember to save or print a copy of the job description. Once you submit your application, you won’t be able to access it again. Keeping a copy will help you prepare for any future interviews with us!
How to prepare for a job interview at Southern Health and Social Care Trust
✨Know Your Role
Make sure you understand the responsibilities of a Telephonist/Switchboard Operator. Familiarise yourself with the key tasks, such as managing calls and providing information to patients and staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a switchboard operator, clear communication is crucial. Practice speaking clearly and professionally, perhaps with a friend or family member. You might even want to simulate a call scenario to get comfortable with handling inquiries and directing calls effectively.
✨Show Your Flexibility
Since the job offers flexible working options, be prepared to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience where you've successfully managed changing schedules or worked in dynamic environments.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the work environment, and the flexible working options available. This shows that you're engaged and serious about finding a good fit for both you and the organisation.
