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- Tasks: Support the Sales team with admin tasks and manage the sales order process.
- Company: GHM Communications Ltd provides top-notch Wi-Fi and telephony solutions across the UK.
- Benefits: Enjoy flexible hours, 21+ days holiday, gym discounts, and an employee assistance programme.
- Why this job: Join a dynamic team focused on growth, collaboration, and making a real impact in the industry.
- Qualifications: Experience in sales support or administration, strong Microsoft Office skills, and excellent communication abilities.
- Other info: We celebrate diversity and are committed to an inclusive recruitment process.
The predicted salary is between 25000 - 28000 £ per year.
Location: Abingdon
Salary: £25,000 to £28,000
Hours: Monday to Friday 9-5:30 (can be flexible if looking for part time)
GHM Communications Ltd provides leading Wi-Fi and business telephony solutions for businesses and care homes across the UK. As we look to the future and build on our successes, our plan for growth and development will be supported by a talented team of enthusiastic and committed people. The role of the Sales Support Administrator is to assist the Sales team by providing administrative support throughout the sales process and to provide regulatory and administrative support to wider business functions.
Duties and Responsibilities
- Act as the first point of contact for all incoming sales calls and general internal and client enquiries.
- Provide comprehensive administrative support to the Sales team.
- Respond to pricing queries.
- Manage the end-to-end sales order process.
- Liaise with the Project Team to coordinate orders, resources, and timelines.
- Maintain and update the CRM system.
- Build and maintain strong relationships with assigned clients through regular communication and proactive support.
Skills and Experience required
- Proven experience in a sales support, office administration, or account management role.
- Strong proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
- Comfortable working with business systems and quick to learn new software platforms.
- Excellent customer service skills with a proactive and solution-oriented approach.
- Outstanding communication skillswritten, verbal, and interpersonal.
- High level of accuracy and attention to detail.
- Ability to work collaboratively across teams and departments.
- Capable of managing multiple tasks and prioritising effectively to meet deadlines.
- Experience in reviewing and improving processes to enhance team efficiency.
Benefits
- 21 days holiday increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process
Sales Support Administrator in Abingdon employer: Southern Communications Ltd
Contact Detail:
Southern Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Abingdon
✨Tip Number 1
Familiarise yourself with GHM Communications Ltd and their services. Understanding their Wi-Fi and business telephony solutions will help you engage more effectively during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these applications is crucial for the Sales Support Administrator role, so consider taking a quick online course or tutorial to enhance your abilities.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in previous roles. The ability to prioritise effectively is key for this position, so having specific instances ready to discuss can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role involves liaising with clients and internal teams, being able to convey information clearly and professionally will be essential in making a positive impression.
We think you need these skills to ace Sales Support Administrator in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or office administration. Emphasise your proficiency in Microsoft Office applications and any experience with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and proactive approach. Mention specific examples of how you've supported sales teams or improved processes in previous roles.
Highlight Communication Skills: Since the role requires outstanding communication skills, provide examples in your application that demonstrate your written and verbal communication abilities, especially in a sales context.
Show Enthusiasm for the Role: Express your enthusiasm for the Sales Support Administrator position and GHM Communications Ltd. Mention why you are interested in their business and how you can contribute to their growth and success.
How to prepare for a job interview at Southern Communications Ltd
✨Know the Company
Before your interview, take some time to research GHM Communications Ltd. Understand their products, services, and the markets they serve. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience in sales support or office administration. Be ready to discuss specific examples of how you've successfully managed tasks similar to those listed in the job description.
✨Demonstrate Communication Skills
Since the role requires excellent communication skills, prepare to showcase your verbal and written abilities. You might be asked to respond to a hypothetical client query during the interview, so practice articulating your thoughts clearly.
✨Show Your Proactive Approach
The job calls for a proactive and solution-oriented mindset. Think of instances where you've taken initiative to improve processes or resolve issues, and be ready to share these examples during your interview.
