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For Companies At a Glance
- Tasks: Be the friendly voice helping customers with their queries and concerns.
- Company: Join a dynamic team in the fast-paced Telecommunications sector.
- Benefits: Enjoy flexible hours, competitive pay, and potential for growth.
- Why this job: Make a real impact by providing top-notch service and support to clients.
- Qualifications: No prior experience needed, just a passion for helping others!
- Other info: Perfect for students looking to balance work and studies.
Part Time Customer Service Advisor
Hours: Monday Friday 30 hours + per week
Salary: £12.21 p/h
Location: Nottingham
We are looking for a proactive and customer-focused Part Time Customer Service Advisor to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a critical role in delivering exceptional service and support. This role requires excell…
Part Time Customer Service Advisor employer: Southern Communications Ltd
Contact Detail:
Southern Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the telecommunications sector. Understanding the basics of how telecom services work and common customer queries can give you an edge during interviews.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll need to convey information clearly and effectively, so consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Research our company culture and values. Knowing what we stand for at StudySmarter will help you align your answers with our expectations and demonstrate that you're a good fit for the team.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your interest in the role and helps you assess if it's the right fit for you. Think about what you want to know regarding team dynamics or growth opportunities.
We think you need these skills to ace Part Time Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Part Time Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided exceptional service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work in the telecommunications sector and how your proactive approach can benefit their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southern Communications Ltd
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlight your ability to remain calm under pressure and how you went the extra mile to ensure customer satisfaction.
✨Research the Company
Familiarise yourself with the telecommunications sector and the specific company you're interviewing for. Understanding their products, services, and values will help you tailor your answers and show genuine interest in the role.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would deal with an unhappy customer. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about team dynamics, training opportunities, or what success looks like in the role. It shows that you are engaged and serious about the position.
