Part Time Customer Service Advisor

Part Time Customer Service Advisor

Mansfield Part-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, resolve queries, and provide top-notch support daily.
  • Company: Join a dynamic team in the fast-paced Telecommunications sector.
  • Benefits: Enjoy flexible hours, competitive pay, and potential for growth.
  • Why this job: Be the face of customer service and make a real impact on client satisfaction.
  • Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
  • Other info: Perfect for students seeking part-time work while studying.

Part Time Customer Service Advisor

Hours: Monday Friday 30 hours + per week

Salary: £12.21 p/h

Location: Nottingham

We are looking for a proactive and customer-focused Part Time Customer Service Advisor to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a critical role in delivering exceptional service and support. This role requires excell…

Part Time Customer Service Advisor employer: Southern Communications Ltd

Join our dynamic team in Nottingham as a Part Time Customer Service Advisor, where we prioritise a supportive work culture that values your contributions and fosters personal growth. Enjoy competitive pay, flexible hours, and opportunities for professional development in the fast-paced telecommunications sector, making every day rewarding and impactful.
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Contact Detail:

Southern Communications Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part Time Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the telecommunications sector. Understanding the basics of how telecom services work and common customer queries can give you an edge during interviews.

✨Tip Number 2

Practice your communication skills. As a Customer Service Advisor, you'll need to convey information clearly and effectively, so consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues, as this will demonstrate your proactive approach to potential employers.

✨Tip Number 4

Research StudySmarter's values and mission. Aligning your personal values with ours can help you articulate why you're a great fit for the team during the interview process.

We think you need these skills to ace Part Time Customer Service Advisor

Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Empathy
Time Management
Adaptability
Conflict Resolution
Attention to Detail
Teamwork
Technical Proficiency in Telecommunications
Multitasking Abilities
Positive Attitude
Sales Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Part Time Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided exceptional service in previous roles.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work in the telecommunications sector and how your proactive approach can benefit their team.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Southern Communications Ltd

✨Show Your Customer Service Skills

Prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlight your ability to remain calm under pressure and how you went the extra mile to ensure customer satisfaction.

✨Research the Company

Familiarise yourself with the company’s values, mission, and the telecommunications sector. This will help you tailor your answers and demonstrate your genuine interest in the role and the organisation.

✨Practice Common Interview Questions

Anticipate questions related to customer service scenarios, such as how you would deal with an unhappy customer. Practising your responses can help you feel more confident and articulate during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you understand the company culture and expectations better.

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