Management Information Systems Project Lead in Hampshire

The Project Lead will take full ownership of the delivery, ensuring that all workstreams including CRM development, billing, integrations, data migration and MI are coordinated, aligned, and delivered to plan. This role is responsible for managing timelines, tracking progress, coordinating resources, and ensuring that risks and blockers are proactively identified and resolved. The Project Lead will act as the central point of control across all teams involved ensuring a smooth and controlled transition to new systems and processes.

Key Responsibilities:

• Own the end-to-end delivery of Project Fusion.
• Develop, maintain, and manage the overall project plan, timeline, and milestones.
• Ensure all workstreams remain aligned to agreed priorities and delivery dates.
• Drive accountability across teams to ensure progress is maintained.
• Coordinate all integration activities across systems (CRM, billing, MI, third-party platforms).
• Oversee data migration planning, sequencing, and timing to ensure accurate and controlled transitions between systems.
• Ensure dependencies between integrations, data migration, and development are clearly identified and actively managed.
• Ensure that operational process changes are aligned to CRM and system integrations.
• Work with the Director of CRM Experience to ensure there is a defined user training strategy and plan for Project Fusion.
• Ensure training is delivered in line with project phases and key releases, monitor training progress and identify any gaps.
• Review training materials and deployment schedules.
• Track project progress against plan, including milestones, deliverables, and key metrics providing clear concise updates.
• Produce regular reporting (weekly/monthly) for senior stakeholders.
• Proactively identify risks, blockers, and delivery challenges.
• Assess and monitor resource requirements across all workstreams ensuring appropriate allocation.
• Identify gaps in capacity and escalate where additional support is required.
• Act as the central coordination point for all stakeholders involved in the project, facilitating project meetings and ensuring clear communication.

Skills and Experience:

• Proven experience delivering large, multi-stream transformation projects.
• Strong project management and planning skills (e.g. Asana, MS Project or equivalent).
• Ability to manage multiple stakeholders across technical and business teams.
• Strong problem-solving and issue resolution capability.
• Excellent communication and reporting skills.
• Highly organised and detail-oriented.
• Proactive and delivery-focused.
• Strong ownership mindset.
• Able to work at pace and manage competing priorities.
• Confident challenging stakeholders to keep delivery on track.

Benefits:

• 21 Days Holiday increasing to 22 days after 3 years and to 25 days after 5 years.
• Birthday Day Off.
• Buy Holiday Scheme.
• Career Development and Progression Opportunities.
• Employee Assistance Programme.
• Enhanced Company Sick Pay.
• Discounted Retail Vouchers.
• Reduced Gym Membership.
• SCG Mobile Benefit.
• Employee Referral Bonus.
• Annual Salary Reviews.
• Pension Scheme.
• Onsite Canteen (offering free croissants and free freshly made soup daily).
• Free On-Site Parking.
• Charity Events.

SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.