Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts, ensuring exceptional service and identifying sales opportunities.
- Company: Join a dynamic team in Dummer, Basingstoke, focused on IT solutions and customer satisfaction.
- Benefits: Enjoy 21 days holiday, free onsite parking, and a buy holiday scheme.
- Why this job: Be the trusted partner for customers while developing your sales skills in a supportive environment.
- Qualifications: A positive attitude, strong communication skills, and a knack for problem-solving are essential.
- Other info: We celebrate diversity and are committed to an inclusive recruitment process.
The predicted salary is between 30000 - 32000 £ per year.
Account ManagerLocation: Dummer, BasingstokeSalary: £30,000 – £32,000 +uncapped OTE £50,000
Ready to make your application Please do read through the description at least once before clicking on Apply.
Key Responsibilities
- To ensure regular contact withassignedcustomerbase, delivering exceptional customer service andexceedall expectations from them
- To become the trusted partner for your customer base, and their main point of contact for all Communication,Dataand IT needs xiskglj
- Toidentifyup-sell and cross-sell oppor
Please click on the apply button to read the full job description
Customer Account Manager employer: Southern Communications Ltd
Contact Detail:
Southern Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Familiarise yourself with our product portfolio. Understanding the full range of solutions we offer will not only help you in conversations with potential customers but also demonstrate your commitment to becoming a trusted partner.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily relies on building strong relationships, showcasing your ability to handle customer needs and concerns effectively during interviews will set you apart.
✨Tip Number 3
Prepare examples of how you've successfully identified up-sell and cross-sell opportunities in previous roles. This will highlight your sales acumen and ability to meet targets, which is crucial for this position.
✨Tip Number 4
Demonstrate your problem-solving skills by discussing past experiences where you've resolved customer issues quickly and effectively. This will show that you can maintain high customer satisfaction, a key aspect of the role.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and account management. Use specific examples that demonstrate your ability to exceed customer expectations and manage relationships effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed, such as your problem-solving attitude and communication skills.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as attention to detail, IT literacy, and decision-making abilities. Provide examples of how you've successfully used these skills in previous roles.
Showcase Your Industry Knowledge: Demonstrate your understanding of the industry and the company's products. This could involve mentioning any relevant experience or knowledge you have that would help you become a trusted partner for customers.
How to prepare for a job interview at Southern Communications Ltd
✨Showcase Your Customer Service Skills
As a Customer Account Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in the past, highlighting your ability to address their needs and concerns effectively.
✨Demonstrate Your Communication Skills
Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would maintain regular contact with clients and manage their expectations.
✨Highlight Your Problem-Solving Abilities
Employers value candidates who can tackle challenges head-on. Think of specific instances where you've successfully resolved issues for customers or identified opportunities for upselling and cross-selling.
✨Familiarise Yourself with the Company’s Products
Having comprehensive knowledge of the company's product portfolio will set you apart. Research their offerings and be prepared to discuss how you can leverage this knowledge to provide tailored solutions for clients.
