At a Glance
- Tasks: Coordinate service delivery and enhance customer experience in a fast-paced telecom environment.
- Company: Join SCG, a leading telecommunications business with nearly 60 years of excellence.
- Benefits: Enjoy 21 days holiday, extra birthday leave, and free onsite perks like croissants!
- Other info: Dynamic workplace with comprehensive training and support for your success.
- Why this job: Be part of a team that values customer service and offers great career development.
- Qualifications: Positive attitude, strong communication skills, and attention to detail are key.
The predicted salary is between 33750 - 41250 £ per year.
SCG is a dynamic and
fast paced
telecommunications business with
nearly 60
years experience with a reputation for excellent customer service and unrivalled career development.?
Each customer is at the heart of our business where we strive to design, deliver and support the
very best
solutions to underpin their business and daily operations, all supported by our in-house industry leading technical specialists.
You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business
.
You will
efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client.
Key
Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.?
Co-ordinate both internal and external resources along with raising purchase orders and
organising
materials to be sent to
site
.
Maintain relationships with key partners to ensure we provide a unified service from supplier to client.
Raise or add all aspects of the project to our
CRM
which also includes the engine that bills the customer monthly for the services provided.
Skills & Experience Positive can-do attitude?
Proven problem-solving attitude
Excellent communication skills, both written and verbal?
High level
of attention to detail
Strong organisational skills?
Ability to work independently and as part of a team?
Benefits 21 days holiday
increasing to 22 days after 3 years and to 25 days after 5 years
Extra day off for your birthday
Buy holiday scheme
Employee Assistance Programme
Free onsite parking
Enhanced company sick pay
Discounted retail vouchers
Reduced gym membership
Annual salary review
SCG mobile benefit
Employee referral bonus
Onsite canteen offering free croissants and freshly made soup
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities.
We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
TPBN1_UKTJ
Service Delivery Coordinator in Bristol employer: Southern Communications Ltd
As a Graduate Lead Generation Executive, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where innovative ideas are encouraged, and you will have access to comprehensive training programmes and mentorship opportunities to enhance your skills. Located in a vibrant area, we offer competitive benefits and a strong commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Southern Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Coordinator in Bristol
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Southern Communications Ltd and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Southern Communications Ltd.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Service Delivery Coordinator in Bristol
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Southern Communications Ltd.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Southern Communications Ltd.
How to prepare for a job interview at Southern Communications Ltd
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
