Technical Customer Support in Basingstoke

Technical Customer Support in Basingstoke

Basingstoke Full-Time 30000 - 32000 £ / year (est.) No working from home possible
Southern Communications Ltd

At a Glance

  • Tasks: Provide top-notch technical support and resolve customer issues efficiently.
  • Company: Join a dynamic team in Dummer, Basingstoke focused on exceptional service.
  • Benefits: Competitive salary, supportive work environment, and opportunities for growth.
  • Other info: Collaborative atmosphere with potential for career advancement.
  • Why this job: Make a difference by helping customers and enhancing their experience.
  • Qualifications: Strong communication skills and a passion for problem-solving.

The predicted salary is between 30000 - 32000 £ per year.

To triage and support customers reporting issues, to assist in ensuring the efficient working of the in-house Service Assurance team while delivering exceptional customer service to our clients.

Responsibilities:

  • Working collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance.
  • Attend internal project meetings.

Technical Customer Support in Basingstoke employer: Southern Communications Ltd

Join a dynamic team in Dummer, Basingstoke, where we prioritise exceptional customer service and employee growth. Our collaborative work culture fosters innovation and provides ample opportunities for professional development, ensuring that you can thrive in your role as a Technical Customer Support specialist. With competitive salaries and a commitment to employee well-being, we are dedicated to creating a rewarding workplace for all.

Southern Communications Ltd

Contact Details:

Southern Communications Ltd Recruitment Team

We think you need these skills to ace Technical Customer Support in Basingstoke

Customer Service
Technical Support
Problem-Solving Skills
Collaboration
Reporting Skills
Communication Skills
Attention to Detail