At a Glance
- Tasks: Provide second line IT support and resolve complex technical issues.
- Company: Join a dynamic team at SCG, known for its supportive culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Great chance to advance your career in a tech-driven environment.
- Why this job: Make a real difference by solving challenging tech problems.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 40000 - 45000 £ per year.
You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.
Responsibilities:
- Receiving and resolving escalated tickets from First Line Service Desk.
- Diagnosing and resolving more complex technical issues that cannot be resolved at first line.
- Escalating issues to Infrastructure.
Second Line Support in Basingstoke employer: Southern Communications Ltd
As a Graduate Lead Generation Executive, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where innovative ideas are encouraged, and you will have access to comprehensive training programmes and mentorship opportunities to enhance your skills. Located in a vibrant area, we offer competitive benefits and a strong commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Southern Communications Ltd Recruitment Team
