At a Glance
- Tasks: Coordinate projects and enhance customer experience in a fast-paced telecom environment.
- Company: Join SCG, a leading telecommunications business with nearly 60 years of excellence.
- Benefits: Enjoy 21 days holiday, birthday off, gym discounts, and free onsite perks.
- Other info: Comprehensive training provided with excellent career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Positive attitude, strong communication skills, and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience and a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily operations, all supported by our in-house industry leading technical specialists.
You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client.
Key Responsibilities:- To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.
- Co-ordinate both internal and external resources along with raising purchase orders and organising materials to be sent to site.
- Maintain relationships with key partners to ensure we provide a unified service from supplier to client.
- Raise or add all aspects of the project to our CRM which also includes the engine that bills the customer monthly for the services provided.
- Positive can-do attitude
- Proven problem-solving attitude
- Excellent communication skills, both written and verbal
- High level of attention to detail
- Strong organisational skills
- Ability to work independently and as part of a team
- 21 days holiday increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
- Onsite canteen offering free croissants and freshly made soup
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Project Coordinator in Basingstoke employer: Southern Communications Ltd
SCG is an exceptional employer that prioritises employee growth and development within a vibrant telecommunications environment. With nearly 60 years of experience, we offer comprehensive training, a supportive work culture, and a range of benefits including increased holiday entitlement, wellness programmes, and a collaborative team atmosphere. Our commitment to excellent customer service and employee satisfaction makes SCG a rewarding place to build your career.
Contact Detail:
Southern Communications Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Coordinator in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to current employees at SCG on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching SCG's services and recent projects. Show us that you’re genuinely interested in what we do and how you can contribute to our mission of excellent customer service.
✨Tip Number 3
Practice your communication skills! As a Project Coordinator, you'll need to convey ideas clearly. Try mock interviews with friends or use online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the SCG team.
We think you need these skills to ace Project Coordinator in Basingstoke
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project Coordinator role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for SCG. Mention your positive can-do attitude and how you can enhance customer experience.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. SCG values a proven problem-solving attitude, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with SCG!
How to prepare for a job interview at Southern Communications Ltd
✨Know the Company Inside Out
Before your interview, take some time to research SCG and its services. Understand their customer service ethos and how they support clients. This will not only show your interest but also help you tailor your answers to align with their values.
✨Showcase Your Problem-Solving Skills
As a Project Coordinator, you'll need to demonstrate a proven problem-solving attitude. Prepare examples from your past experiences where you've successfully tackled challenges, especially in a team setting. This will highlight your ability to think on your feet.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions, ensuring you convey your ideas effectively.
✨Highlight Your Organisational Skills
SCG values strong organisational skills. Be ready to discuss how you manage multiple tasks and projects simultaneously. Share specific strategies or tools you use to stay organised, as this will demonstrate your capability to handle the demands of the role.
