At a Glance
- Tasks: Coordinate installations and enhance customer experience with top-notch service.
- Company: Join SCG, a leading telecommunications business with nearly 60 years of excellence.
- Benefits: Enjoy 21 days holiday, birthday off, gym discounts, and free onsite treats.
- Other info: Comprehensive training provided and excellent career development opportunities await.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Positive attitude, strong communication skills, and attention to detail required.
The predicted salary is between 33750 - 41250 £ per year.
SCG is a dynamic and
fast paced
telecommunications business with
nearly 60
years experience with a reputation for excellent customer service and unrivalled career development.?
Each customer is at the heart of our business where we strive to design, deliver and support the
very best
solutions to underpin their business and daily operations, all supported by our in-house industry leading technical specialists.
You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business
.
You will
efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client.
Key
Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.?
Co-ordinate both internal and external resources along with raising purchase orders and
organising
materials to be sent to
site
.
Maintain relationships with key partners to ensure we provide a unified service from supplier to client.
Raise or add all aspects of the project to our
CRM
which also includes the engine that bills the customer monthly for the services provided.
Skills & Experience Positive can-do attitude?
Proven problem-solving attitude
Excellent communication skills, both written and verbal?
High level
of attention to detail
Strong organisational skills?
Ability to work independently and as part of a team?
Benefits 21 days holiday
increasing to 22 days after 3 years and to 25 days after 5 years
Extra day off for your birthday
Buy holiday scheme
Employee Assistance Programme
Free onsite parking
Enhanced company sick pay
Discounted retail vouchers
Reduced gym membership
Annual salary review
SCG mobile benefit
Employee referral bonus
Onsite canteen offering free croissants and freshly made soup
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities.
We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
TPBN1_UKTJ
Installations Coordinator in Basingstoke employer: Southern Communications Ltd
As a Graduate Lead Generation Executive, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where innovative ideas are encouraged, and you will have access to comprehensive training programmes and mentorship opportunities to enhance your skills. Located in a vibrant area, we offer competitive benefits and a strong commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Southern Communications Ltd Recruitment Team
