At a Glance
- Tasks: Provide second line IT support and resolve complex technical issues.
- Company: Join a dynamic team at SCG with a focus on innovation.
- Benefits: Gain valuable experience in IT support and problem-solving.
- Other info: High volume of applicants expected, so apply now!
- Why this job: Be the tech hero who tackles challenging problems and helps others.
- Qualifications: Experience in IT support and strong troubleshooting skills.
The predicted salary is between 25000 - 35000 £ per year.
You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems.
Responsibilities:
- Receiving and resolving escalated tickets from First Line Service Desk.
- Diagnosing and resolving more complex technical issues that cannot be resolved at first line.
- Escalating issues to Infrastructure.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Please click on the apply button to read the full job description.
1st Line Support Tech in Basingstoke employer: Southern Communications Ltd
As a Graduate Lead Generation Executive, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a collaborative culture where innovative ideas are encouraged, and you will have access to comprehensive training programmes and mentorship opportunities to enhance your skills. Located in a vibrant area, we offer competitive benefits and a strong commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Southern Communications Ltd Recruitment Team
