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- Tasks: Engage with customers to collect outstanding payments and resolve tricky debts.
- Company: Join a dynamic team in Dummer, Basingstoke.
- Benefits: Competitive salary of up to £30,000 and supportive work environment.
- Other info: Opportunity for growth in a collaborative and fast-paced setting.
- Why this job: Make a difference by helping customers manage their finances effectively.
- Qualifications: Strong communication skills and experience in credit control preferred.
The predicted salary is between 30000 - 30000 £ per year.
Location: Dummer, Basingstoke
Salary: up to £30,000
To work with customers to collect outstanding balances, and work with other departments to enable trickier debts to be collected.
Responsibilities:
- Actively contact customers who are late with their payments and request prompt payment for a portfolio of customers/companies
- Follow escalation processes when a customer continues to miss payments
Locations
Credit Policy Manager in Basingstoke, Hampshire employer: Southern Communications Ltd
Contact Detail:
Southern Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Policy Manager in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit sectors. You never know who might have a lead on a Credit Policy Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and debt collection. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of how you've successfully managed customer relationships and resolved tricky debts in previous roles. This will help you stand out as a candidate.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills, so take advantage of it and get your application in today!
We think you need these skills to ace Credit Policy Manager in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and debt collection. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Credit Policy Manager role and how you can contribute to our team. Keep it concise but impactful!
Showcase Your Communication Skills: As a Credit Controller, communication is key. In your application, highlight any experience you have in dealing with customers and resolving issues. We love candidates who can demonstrate their ability to handle tricky situations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Southern Communications Ltd
✨Know Your Numbers
As a Credit Policy Manager, you'll need to be comfortable with financial data. Brush up on key metrics related to credit control and debt collection. Be ready to discuss how you've used data to improve collections in the past.
✨Showcase Your Communication Skills
You'll be working closely with customers and other departments, so it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively resolved disputes or negotiated payment plans in previous roles.
✨Understand the Escalation Process
Familiarise yourself with the escalation processes mentioned in the job description. Be prepared to explain how you would handle a situation where a customer continues to miss payments, showcasing your problem-solving abilities.
✨Research the Company Culture
Before the interview, take some time to understand the company's values and culture. This will help you tailor your responses to align with their expectations and show that you're a good fit for the team.