Account Manager

Account Manager

Southampton Full-Time 30000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer relationships and provide top-notch service daily.
  • Company: Join a dynamic team in Dummer, Basingstoke, focused on communication and IT solutions.
  • Benefits: Enjoy a competitive salary with uncapped earnings potential and flexible work options.
  • Why this job: Be the go-to person for clients while growing your career in a supportive environment.
  • Qualifications: No specific experience required; just bring your passion for customer service and communication.
  • Other info: Realistic earnings can exceed £45k with performance-driven incentives.

The predicted salary is between 30000 - 32000 £ per year.

Account ManagerLocation: Dummer, BasingstokeSalary: £30,000 – £32,000 +uncapped OTE (realistic £45k+)

Key Responsibilities

  • To ensure regular contact withassignedcustomerbase, delivering exceptional customer service andexceedall expectations from them
  • To become the trusted partner for your customer base, and their main point of contact for all Communication,Dataand IT needs
  • Toidentifyup-sell and cross-…

Account Manager employer: Southern Communications Ltd

As an Account Manager at our Dummer, Basingstoke location, you will thrive in a dynamic work culture that prioritises employee development and collaboration. We offer competitive salaries with uncapped OTE potential, alongside a supportive environment that encourages personal growth and innovation, making us an excellent employer for those seeking a rewarding career in customer relations.
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Contact Detail:

Southern Communications Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with our company values and mission. Understanding what we stand for will help you align your approach when engaging with us during the interview process.

✨Tip Number 2

Research the latest trends in customer service and account management. Being knowledgeable about industry standards will demonstrate your commitment to excellence and your ability to exceed customer expectations.

✨Tip Number 3

Prepare examples of how you've successfully managed client relationships in the past. Highlighting your experience in becoming a trusted partner will resonate well with us as we look for candidates who can build strong connections.

✨Tip Number 4

Practice your communication skills, as they are crucial for this role. Being able to articulate your thoughts clearly and confidently will set you apart during interviews and show us that you can effectively manage client communications.

We think you need these skills to ace Account Manager

Customer Relationship Management
Communication Skills
Sales Skills
Negotiation Skills
Problem-Solving Skills
Time Management
Data Analysis
Technical Aptitude
Attention to Detail
Adaptability
Team Collaboration
Conflict Resolution
Presentation Skills
Market Research

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities of an Account Manager. Highlight how your skills and experiences align with their expectations.

Tailor Your CV: Customise your CV to reflect relevant experience in customer service, communication, and IT needs. Use specific examples that demonstrate your ability to exceed customer expectations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the importance of being a trusted partner for clients and how you plan to achieve that.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Account Manager.

How to prepare for a job interview at Southern Communications Ltd

✨Know Your Customers

Familiarise yourself with the company’s customer base and their needs. Be prepared to discuss how you would approach building relationships and trust with clients, as this is crucial for an Account Manager role.

✨Showcase Your Communication Skills

As the main point of contact for customers, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully managed client communications in the past.

✨Demonstrate Problem-Solving Abilities

Account Managers often face challenges that require quick thinking and effective solutions. Prepare to discuss specific instances where you've identified problems and implemented successful strategies to resolve them.

✨Highlight Your Sales Acumen

Since the role involves up-selling and cross-selling, be ready to talk about your sales experience. Share examples of how you've successfully increased revenue or improved customer satisfaction through strategic sales initiatives.

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