At a Glance
- Tasks: Join a dynamic team to develop innovative call experiences and data insight tools for the NHS.
- Company: X-on, a forward-thinking tech company in Melton, Woodbridge.
- Benefits: Enjoy 25 days holiday, birthday off, cycle to work scheme, and professional development support.
- Other info: Inclusive workplace committed to equal opportunities and supporting applicants with disabilities.
- Why this job: Make a real impact in healthcare tech while working with cutting-edge AI and voice technologies.
- Qualifications: Experience in software development, especially with Go or willingness to learn.
The predicted salary is between 25000 - 35000 £ per year.
We are looking for an Associate Software Engineer to join the team at X-on in Melton, Woodbridge.
Within this role you will help build the infrastructure that powers our next generation of call experiences and data insight tools for our NHS customers.
Responsibilities
- Work within a small agile team to solve technical challenges, develop new functionality and make non-functional improvements to our products and services.
- Understand business requirements and how they translate into technical design and development projects and tasks.
- Participate in architectural and design discussions and diagnose and troubleshoot complex technical issues.
- Work with stakeholders to progress and report on projects and tasks.
- Building Voice Agents: Developing and maintaining our Go-based Voice Agent
- API Development: Contributing to our unified AI API that acts as the gateway between our telephony products and various AI providers.
- Tool
Creation: Developing “Tools” (Function Calling) that allow LLMs to interact with real-world data, enabling features such as consultant lookups (RAG) and clinical system integrations.
- Data Insights: Building pipelines to transcribe and analyse historical call recordings to extract sentiment, summary, and outcome data.
- Prompt Engineering: Refining system prompts to ensure our agents are safe, accurate, and empathetic in a healthcare context.
- Learning and Development: Keeping up to date with the rapidly changing AI landscape (e. g. exploring new models) and prototyping how they can be applied to our products.
- Operations: Optionally contribute to our AI infrastructure to help operate self-hosted open-source models.
- Testing & Validation: Development of tooling to assist our Test Team in conducting evals against our many provider models to ensure we are continually optimising for quality and cost.
Skills Required
- Competent in primary tech stack
- Confident with computer science basics (algorithms, data structures, complexity, design patterns)
- Is productive with the basic tools in their discipline Key Skills
- Can contribute to an existing framework
- Adheres to test coverage standards
- Regularly applies learnings from past experience
- Programming
Proficiency: Foundation in a backend language.
Our stack is primarily Go (Golang), so experience with Go or a strong willingness to cross-train from C++/Java/Rust/Python is required
- API Integration: Experience consuming RESTful APIs and understanding of JSON data structures
- AI/LLM Exposure: Practical experience interacting with LLM APIs (Open AI, Anthropic, etc.) and understanding concepts like Context Windows, RAG, System Prompts, and Temperature
- Concurrency: Understanding of asynchronous programming (Web Sockets, goroutines) is highly beneficial given the real-time nature of voice data
Benefits
- 25 Days Holiday
- Birthday Day Off
- Buy Holiday Scheme
- Cycle to Work Scheme
- Winter Flu Jabs
- Free On-Site Parking
- Learning and development budget with Professional Qualification Support
- Social benefits (paid social events)
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
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Graduate Software Engineer in Melton employer: Southern Communications Limited
Southern Communications Limited is an exceptional employer located in Basingstoke, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive training programs and clear pathways for career advancement, ensuring personal and professional growth. With a focus on teamwork and success, this company provides a supportive environment where entry-level sales professionals can thrive and make a meaningful impact.
Contact Details:
Southern Communications Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Software Engineer in Melton
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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We think you need these skills to ace Graduate Software Engineer in Melton
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Southern Communications Limited.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Southern Communications Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Southern Communications Limited
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Southern Communications Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
