Southern Communications Limited is seeking a 2nd Line support engineer in London to diagnose and resolve VoIP issues on the Evonex platform. You will handle escalations from the first-line team, assist partners with provisioning and configurations, and onboard new partners while maintaining SLAs.
You will work with the Product/BDM teams to develop training materials, perform thorough testing of new features, and document findings for internal teams.
VoIP Helpdesk Analyst – 2nd Line & Provisioning in London employer: Southern Communications Limited
Southern Communications Limited is an exceptional employer located in Basingstoke, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive training programs and clear pathways for career advancement, ensuring personal and professional growth. With a focus on teamwork and success, this company provides a supportive environment where entry-level sales professionals can thrive and make a meaningful impact.
Contact Details:
Southern Communications Limited Recruitment Team
