Sales Support Administrator
Location: Abingdon
Salary: £26,000 – £28,000
Responsibilities:
Sales Administration & Support
- Handle customer enquiries and support the Sales team with quotes, orders, and reporting.
- Maintain pricing information, CRM records, and customer databases.
- Manage sales administration, including direct debits and customer follow-ups.
Account Management
- Build strong customer relationships and act as a key point of contact.
- Identify opportunities to grow existing accounts.
- Ensure customer records are accurate and up to date.
Project Coordination & Order Processing
- Process customer orders and coordinate installations and engineering works.
- Track project progress and keep customers informed of updates.
- Work with internal teams to ensure smooth and timely delivery.
Skills & Experience:
- Proven experience in a sales support, office administration, or account management role.
- Strong proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
- Comfortable working with business systems and quick to learn new software platforms.
- Excellent customer service skills with a proactive and solution-oriented approach.
- Outstanding communication skills—written, verbal, and interpersonal.
- High level of accuracy and attention to detail.
- Ability to work collaboratively across teams and departments.
- Capable of managing multiple tasks and prioritising effectively to meet deadlines.
- Experience in reviewing and improving processes to enhance team efficiency.
Benefits:
- 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
- Birthday Day Off
- Buy Holiday Scheme
- Employee Assistance Programme
- Enhanced Company Sick Pay
- Discounted Retail Vouchers
- Reduced Gym Membership
- Annual Salary Review
- SCG Mobile Benefit
- Pension Scheme
- Free On-Site Parking
- Charity Events
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
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Sales Support Administrator in Abingdon employer: Southern Communications Group
SCG is an exceptional employer located in Dummer, Basingstoke, offering a supportive work culture that prioritises employee growth and development. With benefits such as 25 days of holiday, career progression opportunities, and a commitment to diversity and inclusion, employees are empowered to thrive in their roles while enjoying a healthy work-life balance. The onsite amenities, including a canteen with free meals and a focus on employee well-being, make SCG a rewarding place to work for those seeking meaningful employment in IT support.
Contact Details:
Southern Communications Group Recruitment Team
