Team Leader

Team Leader

Southampton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, manage store operations, and ensure excellent customer experiences.
  • Company: Join Southern Co-op, a community-focused organisation making a difference on the high street.
  • Benefits: Enjoy 20% discount, 31 days leave, healthcare plans, and more perks.
  • Why this job: Be part of a supportive culture that values growth and community engagement.
  • Qualifications: No prior experience needed; just bring your motivation and communication skills.
  • Other info: Full training provided, including obtaining a personal licence to sell alcohol.

The predicted salary is between 28800 - 43200 £ per year.

We’re looking for a Team Leader to help drive our store forward – someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.

This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential – if you’re self-motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.

What you’ll be doing…

  • Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
  • Engaging with and supporting the local community
  • Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly – and stepping up in the Store Manager’s absence
  • Leading by example and supporting your team to deliver a consistently excellent customer experience
  • Contributing to the growth and success of the store by developing your colleagues and helping them thrive
  • This is a part-time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.

    *You may also be required to obtain a personal licence to sell alcohol — full training will be provided.*

    At Southern Co-op, we’re not just another shop on the high street – we’re here for our communities. . Now, we’re looking for a Team Leader. who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.

    You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

    Team Leader employer: Southern Co-op

    At Southern Co-op, we pride ourselves on being more than just a retail store; we are a vital part of our community. As a Team Leader, you will enjoy a supportive work culture that values your contributions and offers extensive training to help you grow. With benefits like a 20% colleague discount, 31 days of annual leave, and a commitment to employee well-being, we provide a rewarding environment where you can thrive both personally and professionally.
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    Contact Detail:

    Southern Co-op Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Team Leader

    ✨Tip Number 1

    Show your passion for community engagement. When you meet with us, share examples of how you've previously supported local initiatives or worked with teams to enhance customer experiences. This will demonstrate that you align with our values.

    ✨Tip Number 2

    Highlight your leadership skills during the interview. Even if you haven't held a formal leadership position, discuss instances where you've motivated or guided others, as this is crucial for the Team Leader role.

    ✨Tip Number 3

    Be prepared to discuss your approach to problem-solving. We value self-motivated individuals who can think on their feet, so come ready with examples of challenges you've faced and how you overcame them.

    ✨Tip Number 4

    Demonstrate your flexibility and willingness to learn. Since the role requires working varied shifts, express your openness to adapt and grow within the team, which will show us you're a great fit for our dynamic environment.

    We think you need these skills to ace Team Leader

    Leadership Skills
    Excellent Communication Skills
    Customer Service Orientation
    Team Management
    Organisational Skills
    Problem-Solving Skills
    Flexibility and Adaptability
    Community Engagement
    Motivational Skills
    Time Management
    Conflict Resolution
    Training and Development
    Sales Skills
    Positive Attitude

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Leader position. Tailor your application to highlight how your experiences align with these requirements.

    Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in leadership or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to inspire and manage a team.

    Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led teams or improved customer experiences in the past, and explain why you're excited about the opportunity at Southern Co-op.

    Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.

    How to prepare for a job interview at Southern Co-op

    ✨Show Your Leadership Skills

    As a Team Leader, it's crucial to demonstrate your ability to inspire and motivate others. Share examples from your past experiences where you successfully led a team or project, highlighting how you engaged with your colleagues and contributed to their success.

    ✨Emphasise Community Engagement

    Since the role involves supporting the local community, be prepared to discuss your understanding of community needs and how you can contribute. Mention any previous involvement in community projects or initiatives that align with the company's values.

    ✨Demonstrate Flexibility and Adaptability

    The job requires flexibility in working hours, so be ready to discuss your availability and willingness to adapt to different shifts. Highlight any past experiences where you successfully managed changing schedules or unexpected challenges.

    ✨Prepare Questions About Training and Development

    Since the company offers full training and support, come prepared with questions about the training process and opportunities for personal development. This shows your eagerness to learn and grow within the role, which is a key quality they are looking for.

    Team Leader
    Southern Co-op
    Location: Southampton
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