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- Tasks: Lead a dynamic team and ensure an outstanding customer experience every day.
- Company: Join Southern Co-op, a community-focused organisation making a real difference.
- Benefits: Enjoy 20% discount, healthcare plans, and generous shopping discounts.
- Why this job: Inspire others and grow your career while supporting your local community.
- Qualifications: Great communication skills and a self-motivated attitude; experience is a plus but not essential.
- Other info: Full training provided, with flexible hours across 4 days.
The predicted salary is between 28800 - 43200 £ per year.
We\’re looking for a Team Leader to help drive our store forward – someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.
This role is all about bringing energy, organization, and a positive attitude to the team. Previous experience in a similar position is great, but not essential – if you\’re self‑motivated, a great communicator, and ready to learn, we\’ll provide full training and support to help you succeed.
Responsibilities
- Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
- Engaging with and supporting the local community
- Assisting with the day‑to‑day management of the store, ensuring it\’s safe, legal and running smoothly – and stepping up in the Store Manager\’s absence
- Leading by example and supporting your team to deliver a consistently excellent customer experience
- Contributing to the growth and success of the store by developing your colleagues and helping them thrive
This is a part‑time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.
You may also be required to obtain a personal license to sell alcohol — full training will be provided.
At Southern Co‑op, we\’re not just another shop on the high street – we\’re here for our communities. Now, we\’re looking for a Team Leader who\’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.
You\’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle‑to‑work scheme, colleague referral scheme and much more.
We want to put U in Southern Co‑op — start your new career now.
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Team Leader employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Southern Co-op's values and community initiatives. This way, you can show how your own values align with theirs, making you a standout candidate.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to inspire and engage your team. Try role-playing common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm for learning! Since previous experience isn't essential, highlight your willingness to learn and adapt. Share examples of how you've tackled new challenges in the past to demonstrate your self-motivation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Southern Co-op family and contributing to the community.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Team Leader and making a difference in our community.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the role.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who can inspire others, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Southern Co-op
✨Know the Company Values
Before your interview, take some time to research Southern Co-op's values and mission. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their community-focused approach.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to inspire and support your team. Prepare examples from your past experiences where you've successfully led a group or contributed to a positive team environment. Highlight your communication skills and how you motivate others to achieve their best.
✨Demonstrate Customer Focus
Since delivering an outstanding customer experience is key, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle challenging situations and ensure every customer leaves happy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the training process, how success is measured for a Team Leader, or what the team culture is like. It’s a great way to engage and leave a lasting impression.
