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- Tasks: Be the friendly face of your community and assist customers with their needs.
- Company: Join Southern Co-op, a member-owned company that prioritises people.
- Benefits: Enjoy 20% discount, healthcare plans, and career growth opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Enthusiasm for customer service and a team player attitude.
The predicted salary is between 11 - 13 £ per hour.
Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.
Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.
Responsibilities
- A genuine enthusiasm for great customer service
- A hands-on, can-do attitude
- A team player who’s always ready to help
- Willingness to get stuck into tasks like:
- Helping customers with queries
- Keeping shelves stocked and looking great
- Serving on the checkout
- Keeping the store clean, safe and welcoming
About Southern Co-op
Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.
Benefits
You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.
We want to put U in Southern Co-op — start your new career now.
Customer Service Assistant in Stockbridge employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Stockbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Co-op. Understand their values and what makes them tick. This way, you can show off your enthusiasm for being part of their community-focused team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will demonstrate your genuine enthusiasm for great customer service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and approachable. A friendly face is key in this role, so let your personality shine through right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Southern Co-op family. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer Service Assistant in Stockbridge
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your genuine enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to make a difference in our community!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players who are friendly and approachable, so show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the specific role of Customer Service Assistant. Highlight any relevant experience or skills that align with the responsibilities mentioned in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Southern Co-op
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in the past. This will show that you’re not just looking for a job, but that you truly care about making someone's day better.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, be prepared to discuss times when you’ve worked effectively within a team. Highlight your willingness to help others and how you contribute to a positive work environment. This will resonate well with the interviewers.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, like handling complaints or assisting a confused shopper. Practise your responses so you can demonstrate your problem-solving skills and your ability to stay calm under pressure. This will show that you’re ready for the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the company supports its employees. This shows that you’re genuinely interested in the role and the company, and it gives you a chance to see if it’s the right fit for you too.
