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- Tasks: Be the friendly face of your community and assist customers daily.
- Company: Join Southern Co-op, a member-owned company prioritising people.
- Benefits: Enjoy 20% discount, healthcare plans, and career growth opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Enthusiasm for customer service and a team player attitude.
- Other info: Dynamic role with a chance to engage in community activities.
The predicted salary is between 13 - 16 £ per hour.
Overview
Customer Service Assistant – Be the Friendly Face of Your Community. Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day. Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.
What we’d love you to have:
- A genuine enthusiasm for great customer service
- A hands-on, can-do attitude
- A team player who’s always ready to help
- A willingness to get stuck into tasks like:
- Helping customers with queries
- Keeping shelves stocked and looking great
- Serving on the checkout
- Keeping the store clean, safe and welcoming
But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.
Why Southern Co-op?
Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices. You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more. We want to put U in Southern Co-op — start your new career now.
Customer Service Assistant in North Baddesley employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in North Baddesley
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Southern Co-op. Understand their values and community focus so you can show how your enthusiasm for customer service aligns with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when answering questions about how you'd handle various situations in-store.
✨Tip Number 3
Be yourself! When you’re in the interview, let your personality shine through. Southern Co-op is looking for genuine team players, so don’t be afraid to show your passion for helping others and making a difference in the community.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you’re serious about joining the Southern Co-op family. Don’t miss out on this chance to kickstart your career!
We think you need these skills to ace Customer Service Assistant in North Baddesley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your genuine enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to make a difference in our community!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players who are friendly and approachable, so show us who you are and why you’d be a great fit for our team.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or retail. Even if it’s not directly related, any hands-on experience can demonstrate your can-do attitude and willingness to help others.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Southern Co-op
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in the past. This will show that you’re not just looking for a job, but that you truly care about making a difference in people's lives.
✨Demonstrate Team Spirit
Since this role is all about being a team player, be ready to discuss your experiences working in teams. Highlight situations where you collaborated with others to achieve a common goal or helped a colleague out. This will illustrate that you’re someone who thrives in a community-focused environment.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in the role. Prepare responses for questions like how you would handle a difficult customer or how you would keep the store looking great. Practising these responses will help you feel more confident and ready to tackle any situation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how the company supports its employees. This shows that you’re genuinely interested in the role and want to be part of the community at Southern Co-op.
