Funeral Service Operative

Funeral Service Operative

Camberley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in delivering compassionate end-of-life care and support to families during funerals.
  • Company: Join a community-focused Co-op dedicated to serving local needs with integrity and compassion.
  • Benefits: Enjoy 31 days of leave, rising to 36, plus full training and a supportive work environment.
  • Why this job: Make a meaningful impact while working in a role that values empathy and community service.
  • Qualifications: Must be over 25 with a full UK driving licence; no prior experience needed as training is provided.
  • Other info: This physically and emotionally demanding role requires resilience and the ability to work under pressure.

The predicted salary is between 24000 - 36000 £ per year.

We’re offering an exciting opportunity to deliver the best end of life care, support, and experience to the deceased and their families at their time of need. As a Funeral Service Operative you’ll assist in the smooth delivery of funerals, from collection, transportation, and preparation of the deceased, through to driving our vehicles and acting as a conductor or bearer. This is a physically and emotionally demanding role.

You\’ll need a full UK driving license (valid for both manual and automatic vehicles) and for insurance purposes you must be over 25.

Shifts will be worked Monday to Friday and you\’ll be required to work on call and out of hours as part of our on call rota (evenings, weekends, overnight).

What you\’ll get…

  • 20% colleague discount in our retail shops
  • Health & dental cash plans
  • 24/7 virtual GP & fitness discounts via Aviva Digicare+ Workplace
  • Employee Assistance Programme
  • Life insurance & NEST pension
  • Financial wellbeing tools & share incentive scheme
  • Cycle-to-work & Electric Vehicle schemes
  • Training & development opportunities
  • What to expect…

  • Collecting the deceased and bringing them into our care. This may involve challenging locations and circumstances.
  • Helping dress and prepare the deceased, including preparing for viewing and placing the deceased into the coffin or casket.
  • Driving our vehicles and ensuring all are in a pristine condition for each funeral.
  • Acting as a bearer.
  • Supporting our local communities and acting as a trusted ambassador for our funeral care services.
  • This role will involve manual handling.
  • What we\’re looking for…

  • Excellent communication & listening skills.
  • Can demonstrate resilience and work under pressure.
  • High level of understanding, empathy, and compassion.
  • Training…

  • Previous experience within the funeral industry is not required as we’ll provide full training.
  • Travel to other sites will be required.
  • About Us…

    We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

    Recruitment Process…

  • Make your application
  • If you\’re successful, we\’ll contact you to arrange a telephone interview
  • If you\’re successful, we\’ll arrange an on site interview and review your Eligibility to Work in the UK documentation
  • Feedback and next steps
  • Successful candidates will undergo a DBS check as part of compliance requirements.

    If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

    Funeral Service Operative employer: Southern Co-op

    As an independent Co-op operating across the south of England, we pride ourselves on our commitment to community and sustainability. Our Funeral Service Operatives enjoy a supportive work culture that prioritises empathy and compassion, alongside generous benefits such as 31 days of leave, rising to 36 with service. With comprehensive training provided and opportunities for personal growth, we offer a meaningful career where you can truly make a difference in people's lives during their most challenging times.
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    Contact Detail:

    Southern Co-op Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Funeral Service Operative

    ✨Tip Number 1

    Familiarise yourself with the funeral service industry. Understanding the emotional and logistical aspects of funerals can help you connect better with the team and demonstrate your commitment to providing compassionate care.

    ✨Tip Number 2

    Highlight your ability to work under pressure. This role can be emotionally demanding, so showcasing any previous experience where you've managed stress or challenging situations will make you stand out.

    ✨Tip Number 3

    Emphasise your driving skills and reliability. Since a full UK driving licence is required, mentioning your driving experience and any relevant safety training can reassure us of your capability in this role.

    ✨Tip Number 4

    Show your willingness to learn and adapt. As we provide full training, expressing your eagerness to develop new skills and take on responsibilities will demonstrate your commitment to the role and our values.

    We think you need these skills to ace Funeral Service Operative

    Full UK Driving License
    Empathy and Compassion
    Resilience
    Ability to Work Under Pressure
    Manual Handling Skills
    Attention to Detail
    Strong Communication Skills
    Teamwork
    Time Management
    Adaptability
    Customer Service Orientation
    Physical Stamina
    Problem-Solving Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Funeral Service Operative. Highlight your ability to handle physically and emotionally demanding situations.

    Tailor Your CV: Make sure your CV reflects relevant skills such as resilience, empathy, and the ability to work under pressure. Include any experience that demonstrates these qualities, even if it's not directly related to the funeral industry.

    Craft a Compelling Cover Letter: Write a cover letter that expresses your understanding of the role and your passion for providing compassionate care. Mention your willingness to undergo training and your commitment to supporting local communities.

    Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in this sensitive field.

    How to prepare for a job interview at Southern Co-op

    ✨Show Empathy and Compassion

    In this role, you'll be dealing with families during a very sensitive time. It's crucial to demonstrate your understanding and compassion during the interview. Share any relevant experiences where you've shown empathy, even if they're not directly related to the funeral industry.

    ✨Highlight Your Resilience

    This job can be emotionally and physically demanding. Be prepared to discuss how you've handled stressful situations in the past. Providing examples of your resilience will show that you're capable of managing the challenges that come with this role.

    ✨Discuss Your Availability

    Since the position requires working on call and out of hours, it's important to communicate your flexibility and willingness to work evenings, weekends, and overnight shifts. Make sure to clarify your availability during the interview.

    ✨Prepare Questions About Training

    As previous experience in the funeral industry isn't required, you should ask about the training process. This shows your eagerness to learn and adapt to the role. Inquire about what support will be provided to help you succeed in your new position.

    Funeral Service Operative
    Southern Co-op
    Location: Camberley
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