At a Glance
- Tasks: Lead a dynamic team and ensure an outstanding customer experience.
- Company: Join Southern Co-op, a community-focused retailer making a difference.
- Benefits: Enjoy 20% discount, healthcare plans, and flexible working hours.
- Why this job: Inspire others and create a positive impact in your community.
- Qualifications: Great communication skills and a self-motivated attitude are key.
- Other info: Part-time role with full training and support provided.
We’re looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential - if you’re self‑motivated, a great communicator, and ready to learn, we’ll provide full training and support to help you succeed.
What you’ll be doing…
- Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
- Engaging with and supporting the local community
- Assisting with the day‑to‑day management of the store, ensuring it’s safe, legal and running smoothly – and stepping up in the Store Manager’s absence
- Leading by example and supporting your team to deliver a consistently excellent customer experience
- Contributing to the growth and success of the store by developing your colleagues and helping them thrive
You may also be required to obtain a personal licence to sell alcohol — full training will be provided. This is a part‑time position of 27 hours per week, worked over 3 days. Flexibility is important, as shifts will include mornings, evenings and weekends.
At Southern Co‑op, we’re not just another shop on the high street – we’re here for our communities… Now, we’re looking for a Team Leader who’ll be right there with the Store Manager, inspiring the team, creating a great experience, and making a real difference every day.
You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle‑to‑work scheme, colleague referral scheme and much more.
Team Leader in Ford employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Ford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with the community. This will help you connect your values with theirs during the conversation.
✨Tip Number 2
Practice your communication skills! As a Team Leader, you'll need to inspire and motivate others. Try role-playing common interview questions with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to express your passion for the role and the company. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Be ready to share examples! Think of times when you've led a team or made a difference in your community. These stories will help demonstrate your leadership skills and commitment to delivering an outstanding customer experience.
We think you need these skills to ace Team Leader in Ford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Team Leader and making a difference in our community.
Tailor Your Experience: Even if you haven't held a similar position before, highlight any relevant skills or experiences. We’re looking for self-motivated individuals, so share examples of how you've led or supported a team in the past.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity, so show us who you are and how you can bring energy and positivity to our store!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with us at Southern Co-op!
How to prepare for a job interview at Southern Co-op
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for engaging with the local community during the interview. Share any previous experiences where you’ve contributed to community initiatives or how you plan to support local suppliers and programmes. This will show that you align with the company’s values.
✨Demonstrate Leadership Skills
Prepare examples of how you've led a team or supported colleagues in past roles. Highlight your ability to inspire others and create a positive atmosphere. Use specific situations where you’ve stepped up to manage challenges, especially in the absence of a manager.
✨Emphasise Flexibility and Adaptability
Since the role requires flexibility with shifts, be ready to discuss your availability and willingness to work varied hours. Share instances where you’ve adapted to changing circumstances or taken on different responsibilities to ensure smooth operations.
✨Communicate Your Customer Service Philosophy
Prepare to talk about what excellent customer service means to you. Provide examples of how you’ve gone above and beyond to deliver outstanding experiences for customers. This will demonstrate your commitment to maintaining high standards in the store.