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- Tasks: Be the friendly face of your community and assist customers daily.
- Company: Join Southern Co-op, a member-owned company that values people.
- Benefits: Enjoy 20% discount, healthcare plans, and career growth opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Enthusiasm for customer service and a team player attitude.
- Other info: Dynamic role with a chance to engage in community activities.
The predicted salary is between 10 - 13 £ per hour.
Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day. Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand.
As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.
We would love you to have:
- A genuine enthusiasm for great customer service
- A hands‑on, can‑do attitude
- A team player who's always ready to help
A willingness to get stuck into tasks like:
- Helping customers with queries
- Keeping shelves stocked and looking great
- Serving on the checkout
- Keeping the store clean, safe and welcoming
But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.
Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.
You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.
We want to put U in Southern Co-op — start your new career now.
Customer Service Assistant in Andover employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Andover
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Southern Co-op. Understand their values and community focus so you can show how you fit right in with their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you shine during the interview and show your genuine enthusiasm for great service.
✨Tip Number 3
Be ready to demonstrate your teamwork! Southern Co-op values collaboration, so be prepared to share stories about how you’ve worked well with others in previous roles. It’s all about showing that you’re a team player!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Southern Co-op family and making a difference in the community.
We think you need these skills to ace Customer Service Assistant in Andover
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your genuine enthusiasm for customer service shine through. We want to see that you’re excited about making a difference in people’s lives and being part of our community.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players who are ready to help, so show us who you are and how you can contribute to our friendly atmosphere.
Highlight Relevant Experience: Make sure to mention any previous experience you have in customer service or retail. Even if it’s not directly related, any hands-on roles where you’ve helped others will catch our eye!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at Southern Co-op
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in the past. This will show that you’re not just looking for a job, but that you truly care about making a difference in people's lives.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight any experiences where you collaborated with others to achieve a common goal, as this will resonate well with the interviewers.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in the role, such as handling complaints or assisting a confused customer. Practise your responses to these situations so you can demonstrate your problem-solving skills and hands-on attitude during the interview.
✨Ask About Community Involvement
Since the company values community engagement, prepare some questions about how you can get involved beyond your daily tasks. This shows that you’re not only interested in the job but also in contributing to the community, which aligns perfectly with their ethos.
