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For Companies At a Glance
- Tasks: Join our Library team to provide excellent customer service and manage daily library operations.
- Company: Southend on Sea City Council is dedicated to enhancing community life through diverse local services.
- Benefits: Enjoy 25 days annual leave, flexible working hours, and comprehensive training opportunities.
- Why this job: Make a difference in your community while gaining valuable experience in a supportive environment.
- Qualifications: Strong customer service skills, effective communication, and a positive attitude are essential.
- Other info: This is a part-time role with set hours across two weeks at Leigh library.
Your New Organisation
Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.
Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Your new role
Southend on sea city council has a great opportunity for a Library Officer to join the friendly Southend Library team on a part time 21 hours and permanent. As a Library Officer you will provide an efficient and effective service at Leigh library. You will deliver an excellent standard of customer care, undertaking all day-to-day library duties and deputising for the Senior Library Officer when required.
The vacancy will be based at Leigh library but the postholder would be expected to work across all sites if required and the working hours are outlined below:
Week 1 Tuesday 9-5 / Friday 9-5 / Saturday 9-5
Week 2 Monday 9-5 / Tuesday 9-5 / Thursday 9-5
NB: To fulfil the needs of the role, the above hours are set and cannot be changed or amended.
Please be aware that the salary advertised will be pro rata to the number of hours worked (21 hours)
What you\’ll need to succeed
To be successful in this role, it is essential to have a good understanding of the need to provide excellent customer service to the customers and public. Effective verbal and written communication skills and a good standard of literacy and numeracy is vital for this role. It is also essential that you possess a positive, can-do attitude in order to adapt to the pace of change and embrace new technologies and ideas.
What you\’ll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the \”Why Work For Us?\” tab.
What you need to do now
If you are interested in this role, please click \’apply online\’ to forward an up-to-date copy of your CV.
If you would like a copy the Job Description, please Click here
Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.
The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
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R2R103445 - 103827-Library Officer - 21hrs per week employer: Southend On Sea City Council
Contact Detail:
Southend On Sea City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land R2R103445 - 103827-Library Officer - 21hrs per week
✨Tip Number 1
Familiarise yourself with the services offered by Southend on Sea City Council. Understanding their community initiatives and library services will help you demonstrate your knowledge and enthusiasm during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to provide excellent service, which is crucial for the Library Officer role.
✨Tip Number 3
Be ready to discuss your adaptability and willingness to embrace new technologies. The role requires a positive attitude towards change, so think of instances where you've successfully adapted to new systems or processes.
✨Tip Number 4
Network with current or former employees of Southend on Sea City Council if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace R2R103445 - 103827-Library Officer - 21hrs per week
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Library Officer position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Customer Service Skills: Since excellent customer service is essential for this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to deliver outstanding service and communicate effectively.
Show Adaptability: Emphasise your positive attitude and adaptability in your application. Mention any experiences where you successfully embraced new technologies or changes in your work environment.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southend On Sea City Council
✨Showcase Your Customer Service Skills
As a Library Officer, excellent customer service is key. Prepare examples of how you've provided outstanding service in previous roles, and be ready to discuss how you would handle various customer scenarios.
✨Demonstrate Communication Proficiency
Effective verbal and written communication is essential for this role. Practice articulating your thoughts clearly and concisely, and consider preparing a brief written response to a common library-related query.
✨Embrace Change and Technology
The role requires a positive attitude towards adapting to new technologies. Be prepared to discuss any experiences you have with technology in libraries or other settings, and express your willingness to learn and grow.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Library Officer at Southend on Sea City Council. Research the library's services and think about how you can contribute to their mission of serving the community effectively.