At a Glance
- Tasks: Provide top-notch IT support and troubleshoot issues for the Council's users.
- Company: Join Southend on Sea City Council, a dynamic local authority making a difference.
- Benefits: Enjoy 25 days annual leave, flexible working, and excellent training opportunities.
- Other info: Inclusive workplace with a commitment to personal and professional growth.
- Why this job: Kickstart your career in IT while contributing to your community's well-being.
- Qualifications: GCSE Maths and English at grade 4/C or above required.
The predicted salary is between 23634 - 28886 £ per year.
Your New Organisation
Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend. Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovative environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Your new role
IT Apprentice
Fixed term contract – 18 months
The IT Technical Apprentice reports to the IT Service Support Manager. The role will play a vital role in ensuring ICT support exceeds customer expectations. The role will have responsibility for providing a high level of IT support to the Council’s users, and responding to calls and tickets from users, clearly identifying issues and troubleshooting through to resolution. The role is expected to work closely with colleagues across ICT to help ensure that IT services are working correctly, enabling Council services to be delivered successfully.
What you'll need to succeed
- GCSE Maths and English at grade 4/C or above.
We expect our employees to abide by our Values and Behaviours in order to drive our Southend city vision for the community we serve. Our selection process tests out candidates support for Southend City Council values and behaviours, and their ability to apply the correct behaviours in their job roles. They include: Inclusive, Collaborative, Honest, Proud, Driving positive change, Trust and respect, Demonstrating strong leadership, Acting with integrity and behaving responsibly, and Building relationships to work well together.
What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the "Why Work For Us?" tab.
The Council is an equal opportunities employer. We welcome applications, regardless of race, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.
R2R103855 - 130619 - IT Apprentice in Southend-on-Sea employer: Southend-on-Sea City Council
Southend-on-Sea City Council is an excellent employer for those seeking to kickstart their IT career in a supportive and values-driven environment. With flexible working hours and a strong emphasis on training and development, employees are empowered to enhance their skills while contributing to the community. The collaborative work culture fosters growth and innovation, making it a rewarding place to build a meaningful career.
Contact Details:
Southend-on-Sea City Council Recruitment Team
