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For Companies At a Glance
- Tasks: Assist customers with seafood selections and maintain a clean, safe work area.
- Company: Join Southeastern Grocers, a diverse and inclusive workplace that values authenticity.
- Benefits: Enjoy a friendly atmosphere, team recognition, and opportunities for growth.
- Why this job: Be part of a supportive team that prioritises customer satisfaction and personal development.
- Qualifications: Must be 18+, fluent in English, and pass background checks.
- Other info: Embrace a culture of belonging while delivering top-notch service.
The predicted salary is between 18000 - 24000 £ per year.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.
Position Overview
The seafood associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Operate department equipment and tools.
- Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
- Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum
- Must be 18 years of age.
- Ability to read, write and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
Preferred
- High standard of integrity and reliability.
Required Behaviors
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goal and values.
- Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-oriented by passionately demonstrating that the customer comes first by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
- Compliance with all company policies and procedures.
Seafood Associate employer: Southeastern Grocers
Contact Detail:
Southeastern Grocers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seafood Associate
✨Tip Number 1
Familiarise yourself with the seafood products and services offered at Southeastern Grocers. Knowing the ins and outs of the products will help you engage confidently with customers and provide them with tailored recommendations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions effectively, ensuring you can greet and assist customers in a friendly manner.
✨Tip Number 3
Research the company’s values and culture, especially their commitment to diversity and inclusion. Being able to demonstrate how you align with these values during your interview will show that you’re a great fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview about the team dynamics and customer service expectations. This shows your genuine interest in the role and helps you understand how you can contribute to creating a positive shopping experience.
We think you need these skills to ace Seafood Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Seafood Associate position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet customer needs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you embody the values of inclusivity and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Southeastern Grocers
✨Show Your Customer Service Skills
As a Seafood Associate, customer interaction is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to greet customers warmly and assist them with their needs.
✨Demonstrate Product Knowledge
Familiarise yourself with common seafood products and their preparation methods. During the interview, express your willingness to learn and provide suggestions on how you can help customers make informed choices.
✨Emphasise Teamwork
This role requires collaboration with team members. Share experiences where you've worked effectively in a team, showcasing your ability to motivate others and contribute to a positive work environment.
✨Highlight Your Attention to Detail
Discuss your ability to maintain cleanliness and organisation in the workplace. Mention any previous roles where you had to manage stock or ensure product freshness, as this aligns with the responsibilities of a Seafood Associate.
