Grocery Associate

Grocery Associate

Inverness Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Grocery Associate, you'll provide excellent customer service and maintain product freshness.
  • Company: Join Southeastern Grocers, a company that values diversity and inclusion in the workplace.
  • Benefits: Enjoy a friendly work environment with opportunities for growth and development.
  • Why this job: This role offers a chance to connect with customers and be part of a supportive team.
  • Qualifications: Must meet age requirements and have basic English skills; integrity and reliability are key.
  • Other info: Be ready to engage with customers and help create a welcoming shopping experience.

The predicted salary is between 20000 - 30000 £ per year.

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.

Position Overview

The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere.

Primary Responsibilities & Accountabilities

  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Offer product suggestions when appropriate.
  • Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Operate department equipment and tools.
  • Assist with receiving vendor merchandise.
  • Unload truck deliveries promptly.
  • Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.

Qualifications

Minimum
  • Meet legal and company policy age requirements to perform job functions.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
Preferred
  • High standard of integrity and reliability.
Required Behaviors
  • Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goals and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven showing passion for the business, delivering results consistently.
  • Customer-oriented by passionately demonstrating that the customer comes first by putting the customer’s needs above all else.
  • People Passion through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
  • Compliance with all company policies and procedures.

Grocery Associate employer: Southeastern Grocers

Southeastern Grocers is an exceptional employer that prioritises a culture of belonging and inclusivity, making it a fantastic place for Grocery Associates to thrive. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, ensuring that every team member can reach their full potential. Located in a vibrant retail environment, our associates enjoy a supportive work culture that values customer service excellence and teamwork, all while celebrating the unique contributions of each individual.
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Contact Detail:

Southeastern Grocers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Grocery Associate

✨Tip Number 1

Familiarise yourself with the products and services offered by Southeastern Grocers. Knowing the inventory well will help you provide better customer service and product suggestions, which is key for a Grocery Associate.

✨Tip Number 2

Practice your communication skills. As a Grocery Associate, you'll need to greet and assist customers effectively. Role-playing scenarios with friends or family can help you feel more confident in real interactions.

✨Tip Number 3

Demonstrate your commitment to teamwork. During interviews or networking opportunities, share examples of how you've worked well in a team setting, as this role requires collaboration and support among colleagues.

✨Tip Number 4

Show your passion for customer service. Be prepared to discuss why you believe customer satisfaction is important and how you would go above and beyond to ensure a positive shopping experience for customers.

We think you need these skills to ace Grocery Associate

Customer Service Skills
Communication Skills
Attention to Detail
Teamwork
Time Management
Problem-Solving Skills
Basic Math Skills
Inventory Management
Product Knowledge
Ability to Follow Instructions
Reliability
Integrity
Adaptability
Sales Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Grocery Associate position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet customer needs.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you embody the values of inclusivity and teamwork.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at Southeastern Grocers

✨Show Your Customer Service Skills

As a Grocery Associate, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to greet customers warmly and assist them promptly.

✨Demonstrate Team Spirit

This role requires working closely with others. Talk about your experiences in team settings, how you motivate colleagues, and how you contribute to a positive work environment. Show that you can unify and support your team.

✨Know the Products

Familiarise yourself with common grocery items and their locations in the store. During the interview, express your willingness to learn about product suggestions and how to maintain stock efficiently. This shows your commitment to the role.

✨Emphasise Integrity and Reliability

The company values integrity highly. Be ready to discuss situations where you've demonstrated reliability and ethical behaviour in previous jobs. This will align with their expectations for a Grocery Associate.

Grocery Associate
Southeastern Grocers
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