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For Companies At a Glance
- Tasks: Assist customers, stock products, and maintain a friendly shopping atmosphere.
- Company: Join Southeastern Grocers, a company that values diversity and inclusion.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Be part of a team that prioritises customer satisfaction and fosters a sense of belonging.
- Qualifications: Must meet age requirements and have basic English skills; integrity is key.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.
Position Overview
The grocery associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere.
Primary Responsibilities & Accountabilities
- Provide continuous attention to customer needs; greet, assist, and thank customers in a prompt, courteous, and friendly manner.
- Offer product suggestions when appropriate.
- Stock and rotate department (grocery, general merchandise, dairy, and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
- Operate department equipment and tools.
- Assist with receiving vendor merchandise.
- Unload truck deliveries promptly.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns, property defacement, or any action that is illegal and/or against company policy.
- Perform other job-related duties as assigned.
Qualifications
Minimum- Meet legal and company policy age requirements to perform job functions.
- Ability to read, write, and speak English proficiently.
- Ability to understand and follow English instructions.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre-employment drug testing and background check.
- High standard of integrity and reliability.
- Lives the Values by embracing the essence of the company demonstrating a commitment to the company’s goals and values.
- Unifies and motivates the team through praise and recognition of success with immediate feedback to build an environment of trust.
- Business-driven showing passion for the business, delivering results consistently.
- Customer-oriented by passionately demonstrating that the customer comes first by putting the customer’s needs above all else.
- People Passion through consistently treating others with respect and dignity.
- Compliance with all company policies and procedures.
Grocery Associate employer: Southeastern Grocers
Contact Detail:
Southeastern Grocers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Associate
✨Tip Number 1
Familiarise yourself with the products and services offered at Southeastern Grocers. Knowing the inventory well will help you provide better customer service and product suggestions, which is key for a Grocery Associate.
✨Tip Number 2
Practice your communication skills. As a Grocery Associate, you'll need to greet and assist customers effectively. Role-playing scenarios with friends or family can help you feel more confident in real interactions.
✨Tip Number 3
Demonstrate your commitment to teamwork. Highlight any past experiences where you've worked collaboratively in a team setting, as this role requires unifying and motivating others to create a positive environment.
✨Tip Number 4
Showcase your customer-oriented mindset. Think of examples from your previous jobs where you prioritised customer needs, as this aligns perfectly with the values of Southeastern Grocers.
We think you need these skills to ace Grocery Associate
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Grocery Associate position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and include specific examples of how you've demonstrated customer-oriented behaviours.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your commitment to customer service and how you embody the values of integrity, teamwork, and respect that Southeastern Grocers promotes.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southeastern Grocers
✨Show Your Customer Service Skills
As a Grocery Associate, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to greet customers warmly and assist them promptly.
✨Demonstrate Team Spirit
This role requires working closely with others. Talk about your experiences in team settings, how you motivate colleagues, and how you contribute to a positive work environment. Emphasise your commitment to unity and collaboration.
✨Know the Products
Familiarise yourself with common grocery items and their locations in the store. During the interview, mention any relevant experience you have with stocking or product knowledge, as this shows your readiness to assist customers effectively.
✨Emphasise Integrity and Reliability
The company values integrity highly. Be ready to discuss situations where you've demonstrated reliability and ethical behaviour in previous roles. This will show that you align with their core values and can be trusted in the position.
