Company Description Southeast Motors is a premier automotive group in the South East, representing leading global brands and providing trusted servicing and support. The company operates Jaguar Land Rover sales and service sites in Basingstoke, Brighton, and Crawley, with dedicated JLR Service Centres in Chichester and Croydon and a specialist JLR Trade Parts Centre in Crawley. Its wider network includes BMW & MINI and Volvo Service Centres, Accident Repair Centres in Crawley and Southampton, and assured used car sales in Chichester. Across all locations, Southeast Motors focuses on delivering excellent customer service, expert technical care, and reliable advice for both retail and business clients. Team members join a business that values quality, professionalism, and long-term customer relationships.
JOB PURPOSE
Department/Business/Location:
Reports to:
Workshop Controller and Aftersales Manager
KEY RESPONSIBILITIES
- Carry out repairs and servicing to the highest standards and to the appropriate specification.
- Where instructed, use diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
- Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
- Ensure all work is carried out observing safe working practices of self and others.
- Adhere to manufacturer and dealer quality standards.
- Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
- Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
- Complete high quality vehicle health checks and videos in a timely manner.
- Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
- Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
- Competency in numeracy, literacy and IT.
- Energy and enthusiasm.
- Full UK driving licence.
- Smart appearance.
Experience
- Manufacturer training and qualifications.
The Same People, The Same Excellence. A New Name for the Future.
Southeast Motors is a privately owned automotive retail group based on the south coast of England, serving customers from across Hampshire, Surrey, Sussex, Kent, and beyond. Driving Forward — A New Era of Excellence, we represent some of the world’s most renowned automotive brands, delivering exceptional vehicles, trusted servicing, and genuine care across the South East. Our mission is simple: to provide quality, expertise, and trust at every step of your automotive journey.
Our Values.
At Southeast Motors, our values guide every decision we make and define how we work with our clients, partners and each other. They represent who we are, how we behave, and the standards we uphold as we grow.
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Technician in Basingstoke employer: Southeast Motors
Southeast Motors is an exceptional employer for Vehicle Technicians, offering a competitive salary and an impressive benefits package, including manufacturer training and a clear career progression pathway. Located in Basingstoke, you will work in a state-of-the-art workshop with the latest Jaguar Land Rover technology, ensuring you are at the forefront of automotive innovation while enjoying a supportive and flexible work culture.