At a Glance
- Tasks: Support vulnerable tenants in managing their homes and resolving tenancy issues.
- Company: Leading housing provider dedicated to supporting individuals across Sussex.
- Benefits: Competitive salary, health cashback scheme, interest-free loans, and 25 days holiday.
- Other info: Join a supportive team with excellent training and career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Strong communication skills and a passion for helping others; housing experience is a plus.
The predicted salary is between 34800 - 35800 £ per year.
Location: Office base in Worthing. Working flexibly between the office, site visits and home, covering the West Sussex area.
Salary: £34,800 plus £1000 annual essential car user allowance, and mileage allowance.
Hours: 37 hours per week.
What you’ll be doing: We are a specialist landlord of supported housing for around 550 tenants and shared owners across Sussex, often in partnership with Local Authorities and other Registered Providers providing housing for vulnerable individuals across the Sussex area. We provide support for our tenants to help them manage their tenancy and maintain their home. In addition, around one in six of our tenants receive support from our learning disability support services.
Working within a dedicated and experienced housing management team and reporting to the Manager, Housing Services, you will work collaboratively with in-house support staff and key stakeholders to provide a sensitive and responsive service to tenants with identified support needs. You will ensure that rents and service charges are well managed and that tenancy issues and anti-social behaviour issues are responded to appropriately and in line with housing regulations. Whilst we are ideally looking for someone with a background in Supported or General Needs Housing, we will also consider applications from applicants without a housing background if they can demonstrate skills which meet our person specification.
Perks and benefits:
- Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
- Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 25 days paid holiday plus bank holidays.
Knowledge, skills and experience What you’ll need for the role:
- Have the skills to provide a person-centred, efficient and responsive housing management service to tenants with support needs.
- Great communication and organisation skills as well as demonstrating initiative and being solution focused.
- Being able to manage the work of a Housing Assistant and work collaboratively with them to ensure that all essential tasks across the patch are completed in a timely manner.
- An enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown.
- A full driving licence is essential along with access to your own vehicle or a vehicle insured for you.
What would be nice:
- Experience in tenancy sustainment support, working with vulnerable adults with complex mental health needs.
- Good understanding of Safeguarding and housing law.
- A working knowledge of Health and Safety and Compliance and understanding of the associated legal framework.
- Knowledge of property maintenance and repairs.
Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply: Please click on the ‘Apply Now’ button and fill out our simple one-page application form. Applications will be reviewed as they are received, and an appointment may be made before the advertisement is closed if a suitable candidate is identified. We encourage you to submit your application as soon as possible to avoid disappointment.
Housing Officer in Worthing employer: Southdown
As a Housing Officer with us, you'll be part of a dedicated team that makes a real difference in the lives of vulnerable individuals across Sussex. We offer a supportive work culture, flexible working arrangements, and numerous benefits including health cost cash-back schemes and interest-free loans, all aimed at fostering your professional growth and well-being. Join us in our mission to provide sensitive and responsive housing management services while enjoying 25 days of paid holiday and access to extensive training opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Worthing
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support vulnerable individuals. This will help you tailor your conversations during interviews and show that you're genuinely interested in their work.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and support services. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've demonstrated great communication and problem-solving skills. Be ready to share specific examples that highlight your ability to manage tenancy issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Housing Officer in Worthing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can provide that person-centred service to our tenants!
Show Off Your Communication Skills:Since great communication is key in this role, use your application to demonstrate your ability to convey information clearly. We love seeing examples of how you've effectively communicated in past roles!
Highlight Relevant Experience:Even if you don’t have a direct housing background, showcase any relevant experience that demonstrates your problem-solving skills and ability to work with vulnerable individuals. We’re all about finding the right fit!
Apply Early!:Don’t wait until the last minute to submit your application. We review applications as they come in, so applying early gives you a better chance of standing out. Head over to our website and hit that ‘Apply Now’ button!
How to prepare for a job interview at Southdown
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific needs of tenants with support requirements. Familiarise yourself with housing regulations, tenancy sustainment, and safeguarding practices. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that demonstrate your communication, organisation, and problem-solving skills. Think about times when you've worked collaboratively with others or managed a team. Highlighting these skills will show that you can provide a responsive service to tenants.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask. This could be about the team dynamics, the challenges faced by the housing management team, or how success is measured in this role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The interviewers want to see who you are as a person, so be genuine and relatable. This will help them envision how you'd fit into their team and work with vulnerable tenants.
