Welfare Benefits Advisor in Liverpool

Welfare Benefits Advisor in Liverpool

Liverpool Full-Time 28640 - 28640 £ / year (est.) No working from home possible
Southdown

At a Glance

  • Tasks: Support vulnerable clients with financial advice and welfare benefits claims.
  • Company: Join a compassionate team dedicated to improving lives across Sussex.
  • Benefits: Health cashback scheme, interest-free loans, discounts on travel, and 25 days paid holiday.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
  • Qualifications: Experience in welfare benefits or transferable skills in support roles.

The predicted salary is between 28640 - 28640 £ per year.

Location: Worthing base with travel across Sussex.

Salary: £28,640 per annum

Hours: 37 per week

Could you help change lives? Join our team and support vulnerable people to manage their money, navigate the welfare benefits system and improve their financial wellbeing.

We have a fantastic new job opportunity for a Welfare Benefits Advisor (known internally as a Financial Inclusion Specialist) to join the organisations Financial Inclusion team. As part of Southdowns mental health and learning disability services across Sussex, you will provide one-to-one support to vulnerable clients experiencing benefit or financial difficulties. You will offer advice on welfare entitlements, assist with benefit claims, and work with agencies such as the DWP and local authorities.

You will help clients improve their financial stability and maintain independence through guidance and advocacy, while also contributing to service improvements through feedback and ideas.

We welcome applications from candidates with previous experience such as Welfare Benefits Adviser, Benefits Officer, Money and Debt Adviser, Financial Inclusion Officer, Support Worker, Housing Officer, or Mental Health Practitioner. We also welcome applications from those who are looking for a new rewarding opportunity and have the transferable skills to support people facing financial and mental health challenges: numeracy, compassion, communication and an ability to implement our award winning inhouse training.

What you'll be doing:

  • Provide Specialist Advice: Support clients with new and ongoing claims for benefits such as Universal Credit, ESA and PIP. Support clients with benefit appeals.
  • Welfare Benefit Calculations: Provide benefit checks and calculations to ensure incomes are maximised and clients are reassured when looking for work.
  • Advocate for Clients and Tenants: Liaise with the DWP, Housing Benefit teams and other agencies to resolve issues and ensure accurate claims.
  • Facilitate Workshops and Presentations: Inform Southdown staff and clients when relevant updates are needed.
  • Prevent rent arrears: Support tenants to manage their tenancies independently through budgeting and education.
  • Coordinate Support: Maintain close communication with support workers and other Southdown services to provide holistic and enhanced support.
  • Maintain Records: Accurately record casework in line with data protection regulations and organisational procedures.
  • Safeguard Clients: Identify and report safeguarding concerns, ensuring all actions follow policy and procedure.

Perks and benefits:

  • Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
  • Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
  • Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
  • Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
  • Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
  • 25 days paid holiday.

Welfare Benefits Advisor in Liverpool employer: Southdown

Southdown is an exceptional employer dedicated to supporting individuals with learning disabilities, offering a compassionate work culture that prioritises employee well-being and professional growth. Located in the vibrant community of Worthing, our Service Manager role provides opportunities for meaningful engagement, ongoing training, and access to a range of benefits including health cost cash-back schemes and interest-free loans, ensuring you can thrive both personally and professionally while making a positive impact in the lives of others.

Southdown

Contact Details:

Southdown Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Welfare Benefits Advisor in Liverpool

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Southdown.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Southdown.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Southdown.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Southdown. Apply directly through us to stand out!

We think you need these skills to ace Welfare Benefits Advisor in Liverpool

Welfare Benefits Knowledge
Numeracy Skills
Compassion
Communication Skills
Advocacy Skills
Problem-Solving Skills
Data Protection Awareness

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Southdown. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Welfare Benefits Advisor, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Southdown

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Southdown. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!