At a Glance
- Tasks: Manage billing cycles, income collection, and support cashflow management.
- Company: Join Southdown, a leading provider of housing, care, and support in Sussex.
- Benefits: Enjoy health cashback, interest-free loans, discounts, and 25 days holiday.
- Other info: Receive award-winning training and grow your career with us.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: AAT or relevant experience in billing and credit control required.
Location: Lewes
Salary: £31,687 per annum
Hours: 37 per week
What you’ll be doing:
The Billing & Income Coordinator has full responsibility for billing all of Southdown’s income and will support with cashflow management and aged debt collection. The role will:
- Have full responsibility for billing and invoicing cycles
- Be responsible for processing rental and income collection
- Be responsible for direct debit administration and support with credit control
- Correctly recognise and allocate all income received in SUN Systems
- Communicate effectively with customers and internal stakeholders
- Uphold and participate in the Southdown Way – uphold our values and create a psychologically informed environment
Key result areas:
- To update and maintain Southdown’s billing schedules and raise sales invoices promptly in line with those schedules
- To accurately process rental income collection, including direct debits and card payments
- To reconcile banking credits daily, ensuring income is applied accurately and promptly to customer accounts
- To support the Treasury Specialist with the weekly population of cashflow forecast
- To raise recharge invoicing, including mileage, room hire, and other non-routine charges
- To support with credit control and debt management by actively chasing outstanding debts in line with credit control procedures, issuing invoice copies and responding to customer queries regarding charges.
- To maintain clear and accurate debtor notes to support ongoing recovery action
- To develop and maintain working knowledge of Southdown’s financial systems and use them effectively
- To regularly post routine journals, including direct debits, appointee accounts and internal transfers, and support with month-end processing
- To identify process improvements and work with the Sales Ledger Specialist to increase accuracy, efficiency and control
We welcome applications from candidates with previous experience such as Revenue Coordinator, Accounts Receivable Coordinator, Billing & Receivables Officer, Income & Finance Coordinator, Finance Operations Coordinator, Credit Control Coordinator, Revenue Officer, Finance Operations Administrator, Billing Administrator, Income Administration Officer, Revenue Operations Coordinator, Financial Processing Coordinator.
Perks and benefits:
- Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
- Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 25 days paid holiday plus bank holidays.
Knowledge, Skills and Experience What you’ll need for the role:
- AAT or qualified by experience
- Prior experience in a sales ledger function with responsibility for billing and supporting credit control
- Experienced in Excel and Microsoft Outlook
- Demonstrated administrative skills
- Ability to read and interpret contractual detail, and assess impact on invoicing
- The ability to gain an understanding of how a complex organisation operates
Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply: Please click on the ‘Apply Now’ button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Billing & Income Coordinator in Lewes employer: Southdown
Southdown is an exceptional employer located in Lewes, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive benefits such as health cost cash-back schemes, interest-free loans, and access to training for career advancement, Southdown fosters a psychologically informed environment where employees can thrive and make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Billing & Income Coordinator in Lewes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it aligns with the Billing & Income Coordinator role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Billing & Income Coordinator in Lewes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in billing and credit control. We want to see how your skills match the role, so don’t hold back on showcasing your expertise!
Be Clear and Concise:When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the Billing & Income Coordinator position.
Show Your Enthusiasm:Let your passion for the role shine through! Mention why you’re excited about working with Southdown and how you can contribute to our values and mission. We love seeing candidates who are genuinely interested in what we do.
Check Your Details:Before hitting that 'Apply Now' button, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important for this role. We can’t wait to read your application!
How to prepare for a job interview at Southdown
✨Know Your Numbers
As a Billing & Income Coordinator, you'll be dealing with figures all day. Brush up on your financial knowledge, especially around billing cycles and cash flow management. Be ready to discuss how you've handled similar responsibilities in the past.
✨Familiarise Yourself with Southdown
Research Southdown’s values and mission. Understanding their approach to creating a psychologically informed environment will help you align your answers with their culture. Show them that you’re not just looking for a job, but that you genuinely want to contribute to their goals.
✨Excel Skills are Key
Since the role requires experience in Excel, be prepared to talk about your proficiency. Think of specific examples where you've used Excel to manage data or improve processes. If possible, mention any advanced functions you’re comfortable with.
✨Prepare for Customer Interaction Scenarios
You'll need to communicate effectively with customers and internal stakeholders. Prepare for questions about how you've handled customer queries or disputes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
