At a Glance
- Tasks: Support vulnerable tenants and manage housing services across Sussex.
- Company: Specialist landlord focused on supported housing and community care.
- Benefits: Competitive salary, car user allowance, mileage reimbursement, and flexible working.
- Other info: Join a dedicated team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience in housing management or a passion for supporting others.
The predicted salary is between 34800 - 34800 £ per year.
Location: Office base in Worthing. Working flexibly between the office, site visits and home, covering the West Sussex area.
Salary: £34,800 plus £1000 annual essential car user allowance, and mileage allowance.
Hours: 37 hours per week.
What you’ll be doing:
We are a specialist landlord of supported housing for around 550 tenants and shared owners across Sussex, often in partnership with Local Authorities and other Registered Providers providing housing for vulnerable individuals across the Sussex area. We provide support for our tenants to help them manage their tenancy and maintain their home. In addition, around one in six of our tenants receive support from our learning disability support services.
Working within a dedicated and experienced housing management team and reporting to the Manager, Housing Services, you will work collaboratively with in-house support staff and key stakeholders to provide a sensitive and responsive service to tenants with identified support needs. You will ensure that rents and service charges are well managed and that tenancy issues and anti-social behaviour issues are responded to appropriately and in line with housing regulations.
Whilst we are ideally looking for someone with a background in Supported or General Needs Housing, we will also consider applications from applicants with relevant experience.
Housing Officer employer: Southdown
As a Housing Officer with us, you will join a dedicated team committed to making a positive impact in the lives of vulnerable individuals across West Sussex. We offer a supportive work culture that values flexibility, professional development, and collaboration, ensuring you have the resources and opportunities to grow in your role. With competitive benefits including a generous salary, essential car user allowance, and mileage reimbursement, we strive to create a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with vulnerable individuals. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show your passion for supporting tenants! When you get the chance to interview, share your experiences and how you’ve made a difference in previous roles. It’s all about connecting with the mission of the organisation.
✨Tip Number 3
Be prepared for site visits! Since the role involves covering the West Sussex area, demonstrate your knowledge of local housing issues and how you’d approach them. This shows you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to stand out!
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Housing Officer role. Highlight any previous work in supported housing or similar fields, as this will show us you understand the unique challenges of the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting vulnerable individuals and how your background makes you a great fit for our team. Be genuine and let your personality come through!
Showcase Your Communication Skills:As a Housing Officer, you'll need to communicate effectively with tenants and stakeholders. In your application, give examples of how you've successfully navigated difficult conversations or resolved conflicts in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Southdown
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific needs of vulnerable tenants. Brush up on housing regulations and the support services available in Sussex. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy and understanding during the interview. Prepare examples from your past experiences where you've successfully supported someone in need or resolved a sensitive issue. This will highlight your suitability for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced by the housing management team, and how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle tenancy issues or anti-social behaviour. Think through potential situations you might face as a Housing Officer and how you would approach them. Practising these responses will help you feel more prepared and confident.
