At a Glance
- Tasks: Lead a team to support individuals with learning disabilities in living independently.
- Company: Join Southdown, a not-for-profit provider making a real difference in people's lives.
- Benefits: Enjoy competitive salary, health cashback scheme, and 25 days paid holiday.
- Other info: Ongoing training and career growth opportunities await you!
- Why this job: Make a meaningful impact while developing your management skills in a supportive environment.
- Qualifications: Experience in care management and a passion for outstanding support is essential.
The predicted salary is between 30 - 37 £ per hour.
Support people with learning disabilities to live full, happy lives.
Location: Magdalene Court, Midhurst
Full Time Salary: £36,007 per year
Hours: 30 - 37 per week
Contract: Fixed term 9-12 months - Maternity Cover
Depending on service requirements, this role may involve a combination of service management responsibilities and direct support delivery.
Depending on working times agreed to be worked you may be entitled to one or more of the following allowances:
- Unsociable hours uplift: an extra £4.51 per shift for waking nights.
- Sleep-in shifts: £61 per sleep-in shift (10pm-7am).
- Sleep-In Disturbance Allowance Payment: If your sleep-in shift is disturbed for over one continuous hour but less than four, you'll receive the £4.51 Unsociable Hours Allowance plus your normal hourly rate for the hours worked. If disturbed for four hours or more, you'll be paid your normal hourly rate for the entire shift and still receive the £4.51 allowance.
- On call allowance: £12.30 (weekday) to £25.63 (weekend / bank holiday) per shift.
Who are we: Southdown is a not-for-profit provider of accommodation, care and support for 160 adults with learning and physical disabilities in our 23 supported living services and 4 residential care homes across Sussex.
What you'll be doing: Are you passionate about making a meaningful difference in people's lives? Do you thrive in a role where every day is different and where your support helps others live more independently and with dignity? We're looking for a compassionate and adaptable Service Manager to join our dedicated team.
As a Service Manager, you'll be required to be registered with the CQC and you will lead a team delivering high quality care to clients, who may present with challenges or have complex health needs. You'll support and lead your team to work professionally and compassionately. You'll maintain a high standard of practice, ensuring the service provides excellent support and maximises choice, independence and inclusion for all clients. Your role enables individuals to stay connected to their community and supports them with daily living tasks in a respectful and empowering way.
We welcome applications from candidates with previous experience in roles such as Service Manager, Care Home Manager, Deputy Manager Learning Disabilities, Assistant Manager Learning Disabilities, CQC Registered Manager.
Service Description: Magdalene Court is a supported living service for 4 adults with learning disabilities, each living in their own self-contained flat. The property is a brand new, purpose built, property that has 4 self-contained flats and large communal areas. The service is located 15 minute walk away from the local town of Midhurst, public transport and other shops. Our clients are supported to lead active, fulfilling lives and are supported to make the most of their local community while developing each client's choice, control and independence. You will be based at Magdalene Court service but may be required to work at other locations as and when needed.
Perks and benefits:
- Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
- Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 25 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked).
Knowledge, skills and experience What you need for the role:
- Passion for leading teams that deliver outstanding care.
- Management experience (Deputy Manager or above) in learning disabilities or care home settings, including safeguarding, risk and health & safety management.
- Strong knowledge of Positive Behaviour Support, CQC standards, the Mental Capacity Act, DoLS, and safeguarding.
- Skilled in comprehensive client support, including medical management and accurate medication handling and record-keeping.
- Experience supporting individuals with diverse physical and cognitive needs, including learning disabilities and mental health challenges.
- Confident in managing challenging behaviours and distress.
- Proven staff management skills: supervision, coaching, recruitment, and rostering.
- Level 3 Diploma in Health and Social Care.
- Understanding of CQC requirements - you'll be the registered manager, supported by a central compliance team.
- Patient and empathetic approach.
- Willingness to complete Southdown's training in health and social care, moving and handling, positive behaviour support, safeguarding, safety, and risk protocols.
- Comfortable supporting clients with intimate and personal care.
- Enhanced DBS check (paid for by Southdown).
What would be nice:
- Experience managing an operational service budget, including resource management to ensure staffing levels meet client needs while keeping within budget constraints.
- Experience managing a learning disabilities service with a good or outstanding CQC rating.
- An understanding of Makaton or non-verbal communication.
Training: You will receive ongoing training and coaching from your manager, as well as specific training courses throughout the year to help you develop your management skills.
How to apply: Please click on the Apply Now button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Service Manager (Registered Manager) in Glasgow employer: Southdown
At Southdown, we pride ourselves on being an exceptional employer dedicated to supporting individuals with learning disabilities in a compassionate and empowering environment. Located in the beautiful Midhurst area, our team enjoys a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, alongside a comprehensive benefits package including health cost cash-back schemes and generous holiday allowances. Join us at Magdalene Court, where your role as a Service Manager will not only make a meaningful impact on the lives of our clients but also foster your professional journey in a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Registered Manager) in Glasgow
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Southdown.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Southdown!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Southdown, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Southdown or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager (Registered Manager) in Glasgow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Southdown:Before hitting send, make sure to tailor your application specifically to Southdown! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Southdown
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
