At a Glance
- Tasks: Support our veterinary team in providing exceptional care to pets every day.
- Company: Join CVS Group, a leading veterinary services provider in the UK.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and health benefits.
- Other info: Be part of an inclusive team that celebrates diversity and supports your growth.
- Why this job: Make a real difference in the lives of animals and their owners.
- Qualifications: Strong communication skills and experience in animal welfare are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at our Emmview Veterinary Centre - Wokingham. You'll be joining us on a Full Time, Permanent basis, working 40 hours per week. The shift pattern will be: Monday – Friday and a 1:5 share in the weekend rota.
About CVS: CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.
About the role: The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we're looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you: We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more!
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
PCA in Wokingham employer: Southdown Veterinary Group
At CVS Group plc, we pride ourselves on being a leading employer in the veterinary sector, where your passion for animals is not just welcomed but celebrated. Our Emmview Veterinary Centre in Wokingham offers a supportive work culture with generous benefits, including a competitive salary, extensive annual leave, and access to health resources, ensuring that our team members thrive both personally and professionally. Join us in making pets a priority while enjoying opportunities for growth and development in a diverse and inclusive environment.
Contact Details:
Southdown Veterinary Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land PCA in Wokingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CVS and their values. This will help you connect with the team and show that you're genuinely interested in making pets a priority.
✨Tip Number 2
Practice your communication skills! As a PCA, you'll need to be an excellent communicator. Try role-playing common scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your passion for animals! During the interview, share personal stories or experiences that highlight your love for pets and animal welfare. This will help you stand out as someone who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to join our amazing team at CVS.
We think you need these skills to ace PCA in Wokingham
Some tips for your application 🫡
Show Your Passion for Animals:Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animal welfare and are excited about the role of a Veterinary Patient Care Assistant.
Tailor Your CV and Cover Letter:Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match what we’re looking for. Mention any relevant experience in animal care, customer service, or teamwork that aligns with our values.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need there!
How to prepare for a job interview at Southdown Veterinary Group
✨Show Your Passion for Animals
Make sure to express your genuine love for animals during the interview. Share personal experiences or stories that highlight your commitment to animal welfare, as this aligns perfectly with what the company values.
✨Prepare for Common Scenarios
Think about potential situations you might face as a PCA, such as handling distressed animals or assisting in emergencies. Prepare examples of how you've dealt with similar situations in the past, showcasing your resilience and empathy.
✨Brush Up on Veterinary Knowledge
Familiarise yourself with basic veterinary terms and procedures. Understanding the role of RVNs and Vets will help you communicate effectively and demonstrate your readiness to support the team.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly. You might even want to role-play common scenarios with a friend to build confidence in answering questions and interacting with the interviewers.
