Veterinary Patient Care Assistant in North East

Veterinary Patient Care Assistant in North East

North East Full-Time 12.71 - 12.71 £ / hour (est.) No working from home possible
Southdown Veterinary Group

At a Glance

  • Tasks: Support our vets in providing top-notch care for pets and assist with various tasks.
  • Company: Join White Oak Veterinary Centre, part of a leading UK veterinary group.
  • Benefits: Competitive pay, five weeks annual leave, staff discounts, and wellbeing support.
  • Other info: Flexible shifts available and a supportive, inclusive work environment.
  • Why this job: Make a real difference in the lives of pets and their owners every day.
  • Qualifications: Customer service skills, empathy, and experience in animal welfare are essential.

The predicted salary is between 12.71 - 12.71 £ per hour.

Are you ready to put pets first? Join our team as our new Veterinary Patient Care Assistant. At White Oak Veterinary Centre, we make pets a priority every day!

Role Details:

  • Location: Unit 3, Passfield Way Retail Park, Peterlee, SR8 1BF
  • Contract: Permanent
  • Hours: 28.5 hours per week
  • Shift Pattern: Ideally Monday – Wednesday 08.30 – 18.30 with a 30-minute lunch break, but we would be happy to consider alternative shift patterns or days - let us know on your application!

Discover Our Practice:

Get a glimpse of what makes us special: White Oak Veterinary Centre, Peterlee | CVS Vets

About CVS Vets:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups. Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do. With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first. It's in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

About the role:

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients. Your responsibilities will include:

  • Providing nursing care to our patients
  • Assisting Vets and Nurses with animal restraint
  • Walking, feeding, and cleaning patients
  • Preparing emergency and operating facilities
  • Performing general cleaning and maintenance
  • Running internal lab samples
  • Answering emergency calls
  • Supporting the reception team when needed, including booking appointments and processing payments

Who We're Looking For:

  • Skilled in customer service and public interaction
  • Resilience and the ability to handle emotional situations with kindness and professionalism
  • Strong communication skills paired with genuine empathy
  • Experienced in animal welfare, including feeding, cleaning, and handling – this is essential!
  • Resilient and capable of handling emotional situations
  • Positive and a team player
  • Preferably have experience in a veterinary environment

Our Offer to You:

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

  • Salary aligned with the National Minimum Wage (£12.71 per hour for those aged over 21 years and £10.85 per hour for those aged between 18-20 years)
  • Five weeks' annual leave (pro rata) per annum, plus bank holidays
  • Staff discount scheme on Veterinary bills and care
  • Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
  • Employee Assistance Programme for confidential wellbeing support
  • And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We're committed to building a workforce that reflects the diverse communities we serve.

Veterinary Patient Care Assistant in North East employer: Southdown Veterinary Group

Southdown Veterinary Group is an exceptional employer, offering a supportive work culture where your passion for animal welfare can truly shine. Located in Middlesbrough, our team enjoys competitive benefits such as annual leave and staff discounts, alongside ample opportunities for professional growth in a dynamic emergency veterinary environment. Join us to make a meaningful impact on the lives of pets and their owners while working with a dedicated team of professionals.

Southdown Veterinary Group

Contact Details:

Southdown Veterinary Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Veterinary Patient Care Assistant in North East

Tap into Local Healthcare Networks

Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!

Showcase Your Skills in Real-Life Settings

Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!

Use LinkedIn like a Pro

Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!

Direct Applications are Key!

When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Southdown Veterinary Group for the Veterinary Patient Care Assistant role. Companies appreciate candidates who take initiative and show genuine interest!

We think you need these skills to ace Veterinary Patient Care Assistant in North East

Customer Service Skills
Public Interaction
Resilience
Emotional Intelligence
Strong Communication Skills
Empathy
Animal Welfare Knowledge

Some tips for your application 🫡

Show Off Your Qualifications:When applying for a full-time nursing role with Southdown Veterinary Group, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!

Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.

Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.

Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Southdown Veterinary Group, and how you can make a difference!

How to prepare for a job interview at Southdown Veterinary Group

Brush Up on Clinical Scenarios

In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.

Showcase Your Soft Skills

Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Southdown Veterinary Group.

Familiarise Yourself with Healthcare Regulations

Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Southdown Veterinary Group appreciate.

Ask AboutCareer Development Opportunities

Since this is a full-time position, show your ambition by asking how Southdown Veterinary Group supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.