At a Glance
- Tasks: Support our veterinary team in providing exceptional care to pets and assisting with various tasks.
- Company: Join Haven Vets, a passionate team dedicated to prioritising animal welfare.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and health benefits.
- Other info: Full-time role with opportunities for personal growth and development.
- Why this job: Make a real difference in the lives of pets while working in a supportive environment.
- Qualifications: Strong communication skills, empathy, and experience in animal care are essential.
The predicted salary is between 20000 - 24000 € per year.
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at Haven Vets, Great Yarmouth, Norfolk.
We are looking for someone who can join us on a full time basis, working 40 hours across 5 days a week with a 1 in 4 share of our Saturday morning rota. The shifts during the week will be a mixture of earlies and lates - starting 8am and finishing at 7pm.
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Some of the duties will include:
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we’re looking for in our Veterinary Patient Care Assistant:
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
- Driving license is essential
- Must have GCSE in Maths & English and ideally Science
Benefits:
- Salary will be in line with the National Minimum Wage
- 5.5 weeks of annual leave plus bank holidays
- Buy/Sell Scheme, giving you the opportunity to purchase/sell up to an additional 4 weeks annual leave
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- Free on-site parking
- and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
PCA in Great Yarmouth employer: Southdown Veterinary Group
At Haven Vets in Great Yarmouth, we pride ourselves on being an excellent employer dedicated to animal welfare and the well-being of our staff. Our supportive work culture fosters teamwork and empathy, while offering generous benefits such as 5.5 weeks of annual leave, a staff discount scheme, and access to private healthcare. Join us to grow your career in a fulfilling environment where your passion for pets is truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land PCA in Great Yarmouth
✨Tip Number 1
Get to know the company! Research Haven Vets and their values. When you walk in for your interview, show them you’re not just passionate about animals but also about their mission. It’ll make you stand out!
✨Tip Number 2
Practice your communication skills. As a PCA, you’ll need to chat with pet owners and team members alike. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Show off your experience! Whether it’s volunteering at an animal shelter or caring for pets at home, be ready to share specific examples of how you’ve handled animals and what you’ve learned from those experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace PCA in Great Yarmouth
Some tips for your application 🫡
Show Your Passion for Pets:Make sure to highlight your love for animals in your application. We want to see that you genuinely care about making pets a priority, so share any relevant experiences or stories that showcase your enthusiasm!
Tailor Your CV and Cover Letter:Don’t just send the same old CV! Tailor it to the Veterinary Patient Care Assistant role by emphasising your skills in animal welfare and customer service. We’re looking for someone who can communicate well and work as part of a team, so make that shine through.
Be Honest About Your Experience:If you’ve got experience in a veterinary environment, let us know! But if you don’t, that’s okay too. Just be honest about what you can bring to the table and how you’re eager to learn and grow with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Southdown Veterinary Group
✨Know Your Stuff About Animal Care
Make sure you brush up on your knowledge of animal welfare and care. Familiarise yourself with common procedures and practices in a veterinary setting, as well as the specific needs of different animals. This will show your passion and commitment to making pets a priority.
✨Show Off Your Communication Skills
As a Veterinary Patient Care Assistant, you'll need to communicate effectively with both the team and pet owners. Practice articulating your thoughts clearly and empathetically. Think about examples from your past experiences where you've successfully handled customer queries or worked in a team.
✨Prepare for Emotional Situations
Working in a veterinary environment can be emotionally challenging. Reflect on how you’ve coped with distressing situations in the past. Be ready to discuss these experiences during the interview, as it will demonstrate your resilience and ability to handle the emotional aspects of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases they handle, or how they support their staff's professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
