Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer phones, book appointments, and provide a warm welcome to clients.
- Company: Join a supportive veterinary practice in Gosport/Stubbington.
- Benefits: Generous leave, staff discounts, and mental health support.
- Other info: Be part of an inclusive team that celebrates diversity.
- Why this job: Make a difference in pet care while developing your customer service skills.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
The predicted salary is between 12 - 12 £ per hour.
Location: Gosport/Stubbington
Contract: Permanent
Hours: 29 hours per week
Shift Pattern: 2 x 10 hour, 1 x 7 hour, 1 in 4 Saturday
About the Role
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to clients arriving at the practice
Qualifications
- Previous Receptionist experience is essential, veterinary experience is a plus
- Resilient with the ability to cope with potentially distressing and emotional situations
- Excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
Benefits
- Salary in line with the National Minimum Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and lots more
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
EEO Statement
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
Veterinary Receptionist in Gosport employer: Southdown Veterinary Group
Contact Detail:
Southdown Veterinary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Gosport
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the veterinary clinic. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the interview panel.
✨Tip Number 3
Show off your soft skills! As a Veterinary Receptionist, empathy and communication are key. Be ready to share examples from your past experiences where you've demonstrated these skills, especially in challenging situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Veterinary Receptionist in Gosport
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous receptionist experience in your application. If you've got any veterinary experience, even better! We love seeing how your background can bring value to our team.
Be Personable: Since you'll be the first point of contact for our clients, let your warm and welcoming personality shine through in your written application. We want to see that you can provide a great customer experience right from the start!
Tailor Your Application: Don’t just send a generic application. Take a moment to tailor your CV and cover letter to match the job description. Mention specific skills like communication and empathy that are crucial for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Southdown Veterinary Group
✨Know Your Stuff
Make sure you brush up on your knowledge of veterinary practices and common procedures. Familiarise yourself with the types of services offered at the practice, as well as any specific software they might use for booking appointments or managing client records.
✨Showcase Your Empathy
As a Veterinary Receptionist, you'll be dealing with pet owners who may be stressed or emotional. Prepare examples from your past experiences where you've demonstrated empathy and excellent customer service. This will show that you can handle sensitive situations with care.
✨Practice Common Scenarios
Think about the day-to-day tasks you'll be handling, like answering phones or completing insurance forms. Practise how you would respond to common queries or difficult situations. Role-playing with a friend can help you feel more confident during the actual interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the practice well in front of clients.