At a Glance
- Tasks: Support our veterinary team in providing exceptional care to pets and assisting with treatments.
- Company: Join CVS Group, a leading veterinary services provider passionate about animal welfare.
- Benefits: Enjoy competitive pay, generous leave, staff discounts, and health benefits.
- Other info: Be part of a diverse team that celebrates differences and supports your growth.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: Experience in animal care and excellent communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you passionate about making pets a priority? So are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Patient Care Assistant at The Veterinary Hospital Gorleston, The veterinary surgery Lowestoft and working within our MNV 24/7 service. You'll be joining us on a fulltime, permanent basis, working 40 hours per week. The shift pattern will be shifts from 7:30 am to 11pm Monday to Sunday. Previous experience necessary and driving licence essential.
About the role
The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients.
Responsibilities
- Nursing care to patients
- Assisting Vets and Nurses in restraining animals for treatment
- Cleaning, walking, and feeding of patients
- Preparation of emergency and operating facilities
- General cleaning and maintenance duties
- Running internal lab samples
- Answering emergency calls
- Covering the receptionist desk, including answering queries, booking appointments and taking payments
What we're looking for in our Veterinary Patient Care Assistant
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and excellent teamwork skills
- Experience in looking after animals in a veterinary environment would be desirable
What we can offer you
- Salary will be in line with the National Minimum Wage
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
- Staff discount scheme on Veterinary bills and products
- A range of health benefits including private healthcare
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
Patient Care Assistant in Gorleston-on-Sea employer: Southdown Veterinary Group
At CVS Group plc, we pride ourselves on being a leading employer in the veterinary sector, offering a supportive and inclusive work environment where your passion for animal care can truly shine. As a Veterinary Patient Care Assistant at our Gorleston and Lowestoft locations, you'll benefit from generous annual leave, a staff discount scheme, and access to comprehensive health benefits, all while working alongside a dedicated team committed to making pets a priority. Join us and take advantage of opportunities for personal and professional growth in a role that is both meaningful and rewarding.
Contact Details:
Southdown Veterinary Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Assistant in Gorleston-on-Sea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CVS and their values. This will help you connect with the team and show that you're genuinely interested in making pets a priority.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience with animal welfare and how you can contribute to the team.
✨Tip Number 3
Dress the part! Even though it’s a veterinary role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to jump in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Patient Care Assistant in Gorleston-on-Sea
Some tips for your application 🫡
Show Your Passion for Animals:Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animal welfare and are excited about the role of a Patient Care Assistant.
Tailor Your Experience:When detailing your previous experience, focus on roles that involved animal care or customer service. We’re looking for specific examples that demonstrate your skills and how they relate to the responsibilities of this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at CVS.
How to prepare for a job interview at Southdown Veterinary Group
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal welfare and care practices. Be ready to discuss your previous experience with pets, including any specific situations where you had to handle animals in distress or provide nursing care.
✨Show Your Passion
Let your enthusiasm for animal care shine through during the interview. Share personal stories that highlight your love for pets and your commitment to their well-being. This will resonate with the interviewers who are equally passionate about making pets a priority.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle emotional situations or emergencies. Think of examples from your past experiences where you demonstrated resilience and empathy, as these qualities are crucial for a Patient Care Assistant.
✨Practice Your Communication Skills
As an excellent communicator, you'll need to convey information clearly and compassionately. Practice answering common interview questions with a friend or family member, focusing on how you can effectively communicate with both the veterinary team and pet owners.
