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For Companies At a Glance
- Tasks: Welcome visitors, manage calls, and support the team in a busy office environment.
- Company: Join CVS Group plc, a leading veterinary services provider in the UK.
- Benefits: Generous leave, staff discounts, and access to mental health support.
- Why this job: Be part of a passionate team making a difference for pets every day.
- Qualifications: Reception experience, strong communication skills, and a can-do attitude.
- Other info: Inclusive workplace with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen for a full-time Receptionist working 40 hours a week over 5 days (Monday-Friday) to join the team based in our Diss Support Office. We are a professional and personable team working in a busy environment, which makes the role varied and interesting. So, if you have strong administrative skills, we would love to hear from you!
Shift Pattern
- 2 shift pattern options:
- 8:30am-5:30pm - 1 hour lunch
- 9:00am-5:30pm - 30 minute lunch
The ideal candidate will have recent reception experience, excellent customer service skills and a ‘can do' attitude. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand.
Key Responsibilities and Tasks
- Welcome visitors to the office, in a friendly, helpful and professional manner ensuring an excellent first impression of the company.
- Sorting and distributing post received including parcels across our 3 building site.
- Booking travel and accommodation for colleagues across the business.
- Booking meeting rooms, and facilitate meetings ensuring all requirements are met.
- Clear meeting rooms and ensure all areas are kept tidy.
- Answering calls in a timely manner, remaining polite, calm and professional at all times.
- Assisting with general enquiries, ensuring messages have been taken and passed onto the relevant team as and when necessary.
- Monitor central email inboxes and assisting with general enquiries.
- Taking ownership of tasks from start to finish, ensuring all matters are dealt with in a timely manner liaising with the requestor and keeping them informed of progress.
- Maintenance of relevant electronic files.
- Provide support to other departments within the business as and when required.
- Ensuring adequate supply of stationery, canteen supplies etc are available to colleagues.
- Assisting with the recording and updating and storage of archiving files and records.
Key Skills and Experience Required
- Previous recent experience in a Receptionist position is preferred.
- Excellent written/verbal communication skills.
- Strong administrative skills along with excellent time management.
- Attention to detail.
- Customer service experience.
- Experience using MS Office packages including Teams, Word, Excel and Outlook.
- Ability to stay calm and work effectively under pressure.
- Ability to work independently with minimal supervision.
- Flexible can-do attitude.
What we can offer you
- Salary in line with the National Living Wage (as of 1 April 2025).
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata).
- Supportive and collaborative team environment.
- Staff discount scheme on Veterinary bills and products.
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and lots more!
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
If interested in this fantastic opportunity, please click ‘Apply Now' and a member of the team will be in touch!
Receptionist in Diss employer: Southdown Veterinary Group
Contact Detail:
Southdown Veterinary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Diss
✨Tip Number 1
First things first, make sure you research CVS and their values. Knowing what they stand for will help you connect with the team during your interview. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the company. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This not only shows your enthusiasm but also helps you figure out if CVS is the right fit for you. Think about what you want to know about the team or the work environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Receptionist in Diss
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re looking for someone who can make a great first impression!
Tailor Your Experience: Make sure to highlight your relevant experience in reception or customer service. We love seeing how your skills match up with what we need, so be specific about your past roles and how they’ve prepared you for this position.
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to break down your skills and experiences – it’ll make it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click ‘Apply Now’ and you’re on your way!
How to prepare for a job interview at Southdown Veterinary Group
✨Know the Company
Before your interview, take some time to research CVS Group plc. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, excellent customer service is key. Prepare examples from your past experiences where you handled difficult situations or provided exceptional service. This will demonstrate your ability to stay calm and professional under pressure.
✨Practice Common Interview Questions
Anticipate questions related to your administrative skills and experience. Be ready to discuss how you manage your time, handle multiple tasks, and maintain attention to detail. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress professionally to reflect the company’s image. A smart appearance will convey that you take the opportunity seriously and are ready to represent the team well.
