At a Glance
- Tasks: Lead and develop high-performing teams in a fast-paced logistics environment.
- Company: Join CVS UK Ltd, a people-first company focused on operational excellence.
- Benefits: Enjoy a competitive pension scheme, health cash plan, and flexible holiday options.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real impact on service quality and customer experience while driving continuous improvement.
- Qualifications: Proven leadership experience in logistics with strong compliance knowledge.
The predicted salary is between 40000 - 50000 £ per year.
Location: Diss, Norfolk (Hybrid)
Contract: Permanent
Hours: 40 hours per week, weekend availability.
Are you an experienced operations leader who thrives in a fast‑paced, regulated environment? We're looking for a commercially aware, people‑first leader to oversee the day‑to‑day operations. In this high‑impact role, you'll lead large operational teams, shape a culture of accountability and continuous improvement, and help deliver a safe, efficient and customer‑focused team. At CVS UK Ltd you'll take on a leadership role in a fast‑paced Logistics environment, this is an exciting opportunity to lead a high‑performing team, drive continuous improvement, and make a visible impact on service quality, compliance and customer experience.
- Lead, coach and develop teams across dispensary, warehouse and inventory operations.
- Drive performance, accuracy and productivity through KPIs, planning and process improvement.
- Ensure high standards of compliance, safety and operational control in a regulated environment.
- Partner with colleagues across the business to improve service delivery and customer outcomes.
- Build a positive, accountable culture focused on quality, development and continuous improvement.
What we are looking for:
- Proven experience leading large operational teams in logistics, warehousing, production environments.
- Strong compliance knowledge, with experience working to quality assurance standards, SOPs and regulatory requirements.
- Experience leading leaders, with responsibility for managers, team leaders and supervisors across multiple functions.
- A strong people leader who sets the tone on culture, keeps teams engaged, and puts the customer at the heart of every decision.
- A track record of managing operational performance through SLAs, KPIs, workforce planning and service delivery metrics.
- Good knowledge of warehouse or inventory systems, ideally including WMS or JDA, with the ability to support system development and continuous improvement.
- Strong understanding of compliance, SOPs, quality standards and safe operational practices.
- A confident decision‑maker who uses data and insight to solve problems and improve performance.
Benefits available:
- Company pension scheme with employee contributions matched by CVS up to 6% of qualifying earnings.
- Save As You Earn share scheme, with the option to buy discounted CVS shares.
- Buy up to two extra weeks of holiday and sell up to one week through the holiday scheme.
- Free 24/7 employee assistance support for colleagues and their families.
- Health cash plan, plus savings on gym membership, bikes and electric or plug‑in hybrid cars.
- Colleague discounts on vet treatment bills, cost‑price drugs and Animed products, medicines and food.
Operations Manager in Diss employer: Southdown Veterinary Group
At CVS UK Ltd, we pride ourselves on being a people-first employer that fosters a culture of accountability and continuous improvement. Located in Diss, Norfolk, our hybrid work environment offers a unique opportunity for Operations Managers to lead high-performing teams while enjoying a range of benefits including a competitive pension scheme, health cash plan, and employee assistance support. Join us to make a meaningful impact in a fast-paced logistics setting where your leadership will drive service quality and customer satisfaction.
Contact Details:
Southdown Veterinary Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Diss
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and operations field. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive performance and build a positive team culture.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples of how you've improved operational performance, compliance, and team engagement. Use data to back up your claims and demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager in Diss
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in logistics and compliance knowledge to show us you're the right fit for the Operations Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about leading teams and driving continuous improvement. Share specific examples of how you've made an impact in previous roles, especially in fast-paced environments.
Showcase Your People Skills:As a people-first leader, it’s crucial to demonstrate your ability to engage and develop teams. Include anecdotes that illustrate your leadership style and how you’ve fostered a positive culture in past positions.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Southdown Veterinary Group
✨Know Your Operations Inside Out
Before the interview, make sure you’re well-versed in the specifics of operations management, especially in logistics and warehousing. Brush up on compliance standards, KPIs, and any relevant software like WMS or JDA. This will show that you’re not just a people leader but also someone who understands the nuts and bolts of the role.
✨Showcase Your People Skills
As a people-first leader, it’s crucial to demonstrate your ability to engage and motivate teams. Prepare examples of how you've built a positive culture and led teams through challenges. Highlight your coaching techniques and how you’ve developed leaders within your teams to show you can drive performance and accountability.
✨Be Data-Driven
In this role, decision-making is key. Be ready to discuss how you’ve used data to improve operational performance in the past. Bring specific examples of how you’ve tackled problems using insights from SLAs and KPIs. This will illustrate your analytical skills and your commitment to continuous improvement.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the company’s culture, their approach to compliance, and how they measure success. This not only shows your interest in the role but also helps you gauge if the company aligns with your values and leadership style.
