At a Glance
- Tasks: Join our Sample Reception team to manage veterinary sample submissions and ensure swift processing.
- Company: Axiom Veterinary Laboratory, part of the CVS Group, known for its friendly and dynamic culture.
- Benefits: Enjoy five weeks' annual leave, health cover, and discounted pet healthcare.
- Other info: Flexible hours with excellent career growth opportunities in a supportive environment.
- Why this job: Make a real difference in veterinary diagnostics while developing valuable skills.
- Qualifications: No prior lab experience needed; just bring your attention to detail and communication skills.
The predicted salary is between 12 - 12 € per hour.
Join our team as our new Laboratory Administrator! Do you prefer an early start to the day? Do you enjoy providing an excellent service? We are excited to announce the opportunity to become a part of our dynamic, hard-working, and friendly Sample Reception team, with two positions available in the department. Axiom Veterinary Laboratory (part of the CVS Group) is a busy diagnostic pathology facility committed to providing top-quality clinical testing services to a large client base of veterinary practices across the country and abroad.
You would be part of a team responsible for unpacking veterinary sample submissions and booking them into our system quickly and accurately, thereby ensuring that test requests are distributed amongst our laboratory departments promptly and results delivered to client practices as swiftly as possible. You must be able to remain focused and calm under pressure. Customer care is integral to our business and so the successful candidates will have a “can do” attitude. This position does not require prior laboratory experience as comprehensive training will be provided in all procedures.
POSITION DETAILS
- 30 hours per week
- 05:00 – 11:00 Tuesday to Saturday
- Starting salary will be in line with National Minimum Wage
KEY RESPONSIBILITIES
- Opening, checking, and recording details of newly received submissions and checking against the associated submission forms
- Transferring information from submission forms to the laboratory information system (LIMS) accurately and efficiently
- Numbering and racking samples and preparing them appropriately for onward movement to the relevant laboratory department(s)
- Taking receipt of incoming supplies deliveries and distributing stock to appropriate recipients/departments
- Organising shipment of laboratory consignments to external addresses, including but not limited to clients and partner/referral laboratories
- Handling incoming telephone calls in a polite, confident and concise manner, transferring calls to relevant colleagues as appropriate
- Making outgoing telephone calls to clients
- Handling both internal and external emails
- Receiving and processing results from referral laboratories
- Contributing to the Quality system, including performing data entry checks, and seeking and recording client feedback
KEY SKILLS
- Fast and precise data entry skills are essential, in addition to a keen eye for detail
- Basic computing knowledge is required including use of Word, Outlook, and Excel
- Excellent communication skills with the ability to interact effectively with clients and staff on all levels
- Ability to plan and organise own workload when appropriate and prioritise when necessary
- Confident in understanding and following Standard Operating Procedures
- Ability to work as part of a small team at laboratory level as well as with members of the wider CVS company, always maintaining a professional attitude and behaviour
- Staff are expected to work under their own initiative for routine tasks in which they are competent, using best judgement to know when to seek advice
- Hours will be as per terms and conditions of employment, but flexibility is required
BENEFITS
- Five weeks' annual leave entitlement (plus bank holidays) pro rata
- Access to our industry-leading Sharesave scheme
- Health Shield cover scheme
- Enhanced maternity/paternity/adoption leave
- Discounted pet healthcare
- Plus more, including an Employee Assistance Programme with numerous mental health and wellbeing support resources
CVS is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We're committed to building a workforce that reflects the diverse communities we serve. Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
Laboratory Administrator in Devon employer: Southdown Veterinary Group
Axiom Veterinary Laboratory, part of the CVS Group, is an excellent employer that prioritises employee well-being and professional growth. With a supportive work culture, comprehensive training, and a range of benefits including five weeks' annual leave and health cover, we empower our team members to thrive in a dynamic environment. Join us in delivering exceptional service while enjoying a fulfilling career in a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Laboratory Administrator in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Axiom Veterinary Laboratory and its values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your attention to detail and customer care.
✨Tip Number 3
Dress the part! Even if the lab environment is casual, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Laboratory Administrator in Devon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Laboratory Administrator role. Highlight your attention to detail and any relevant skills that match the job description, like data entry and communication skills. We want to see how you fit into our friendly Sample Reception team!
Show Your Enthusiasm:Let your passion for providing excellent service shine through in your application. Mention why you're excited about joining Axiom Veterinary Laboratory and how you can contribute to our commitment to top-quality clinical testing services. We love a 'can do' attitude!
Keep It Clear and Concise:When writing your application, be clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be handling calls and emails with clients and colleagues.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it’s the best way to show you’re serious about joining our team!
How to prepare for a job interview at Southdown Veterinary Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Laboratory Administrator. Familiarise yourself with tasks like data entry, sample handling, and customer communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Attention to Detail
Since fast and precise data entry skills are essential for this role, be prepared to discuss examples from your past experiences where you've demonstrated attention to detail. Whether it's in previous jobs or even during your studies, highlight how you ensured accuracy in your work.
✨Practice Your Communication Skills
As you'll be interacting with clients and colleagues, practice clear and concise communication. You might want to role-play common scenarios, like answering phone calls or responding to emails. This will help you feel more comfortable and confident during the actual interview.
✨Emphasise Your Team Spirit
The job requires working as part of a small team, so be ready to share examples of how you've successfully collaborated with others in the past. Highlight your ability to maintain a professional attitude and how you contribute positively to a team environment.
