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- Tasks: Provide top-notch reception service and manage appointments for our equine veterinary team.
- Company: Join B&W Equine Vets, a leading clinic in Gloucestershire with a friendly atmosphere.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic environment.
- Why this job: Be the first point of contact for horse lovers and make a difference in their care.
- Qualifications: Strong customer service skills and basic equine knowledge are essential.
- Other info: Full-time role with opportunities for growth in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
B&W Equine Vets are looking to recruit a Receptionist to join our team based at our Breadstone Clinic in Gloucestershire. This is a full-time permanent position, 37.5 hours/5 days per week.
We are looking for somebody to provide a professional and efficient reception service to clients and B&W staff alike, ensuring a high standard of both first point customer service and all relevant administration duties.
Key responsibilities:- Responding to all incoming correspondence – either by phone, in person or by email.
- Managing vets' diaries and booking appointments.
- Dealing with account queries and payments.
- General housekeeping.
The successful candidate will have strong customer service skills and be able to manage and prioritise multiple tasks. A friendly, ‘can-do’ attitude is a must and good general IT skills and basic equine knowledge are essential. Previous experience in a customer facing role is preferred.
Salary is dependent on skills and experience.
Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
Equine Veterinary Receptionist in Berkeley employer: Southdown Veterinary Group
Contact Detail:
Southdown Veterinary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equine Veterinary Receptionist in Berkeley
✨Tip Number 1
Get to know the company! Research B&W Equine Vets and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable handling phone calls and in-person interactions.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule for managing appointments and diary entries. This will demonstrate your ability to juggle multiple tasks effectively during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining our team at B&W Equine Vets.
We think you need these skills to ace Equine Veterinary Receptionist in Berkeley
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any previous experience where you've provided excellent service, especially in a busy environment. Remember, a friendly and ‘can-do’ attitude is key!
Tailor Your Application: Don’t just send a generic application our way. Take a moment to tailor your CV and cover letter to the role of Equine Veterinary Receptionist. Mention your relevant skills and experiences that align with the job description – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role comes through!
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Southdown Veterinary Group
✨Know Your Equine Basics
Brush up on your equine knowledge before the interview. Familiarise yourself with common horse breeds, basic care practices, and any relevant terminology. This will show your passion for the role and help you connect with the team.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a client. This will demonstrate your ability to manage multiple tasks while keeping a friendly attitude.
✨Practice Your Communication
Since you'll be the first point of contact for clients, practice clear and professional communication. Role-play common scenarios, like answering phone calls or dealing with account queries, to build your confidence and ensure you come across as approachable.
✨Get Organised with Diary Management
Familiarise yourself with diary management tools or software that might be used in the role. Being able to discuss how you would efficiently manage appointments and schedules will highlight your organisational skills and readiness for the job.
